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Metin Tarakçı

Metin Tarakçı

CEO / İcra Kurulu Başkanı

İstanbul Üniversitesi Alman Dili ve Edebiyatı bölümünden mezun olan Metin Tarakçı, iş hayatına 1996 yılında Koçbank bünyesindeki çağrı merkezinde başladı. 1998 yılında Egebank’a geçen Tarakçı, Özel Projeler ve İş Geliştirme Departmanı’nda Proje Uzmanı ve Takım Lideri olarak çalıştı. HSBC’de Alternatif Dağıtım Kanalları Çağrı Merkezi Müdür Yardımcısı olarak görev aldı. 2001-2005 yılları arasında Koçbank’ın Alternatif Dağıtım Kanalları Çağrı Merkezi Müdürlüğü görevini yürüttü. 2005’te Genel Müdür Yardımcısı olarak CMC şirketine geçtikten sonra 2010 yılında aynı şirketin Genel Müdürlüğüne getirildi. Şubat 2013 itibarıyla Callpex ailesine katılan Tarakçı, şu anda Webhelp Türkiye’de CEO olarak görevini sürdürüyor. Uzun yıllar Çağrı Merkezleri Derneği’nde Yönetim Kurulu Başkanlığı görevini üstlenmiş, 2020 yılı itibarıyla da Webhelp Grup İcra Kurulu Üyeliğine atanmıştır.

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Customer engagement insight for 2020 and beyond

In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew Hall, Director of Strategic Engagements, Webhelp UK region, takes a look at how this is having an impact on the evolving customer engagement landscape. The onset of COVID-19 has made it imperative for many of us to live and breathe on digital platforms. As this...

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Webhelp Dunoon employee joins frontline battle against COVID-19

Rachel Gillespie, a customer service advisor at Webhelp Dunoon, has graduated from her nursing training thirteen weeks early in order to join the fight against COVID-19 at Glasgow Royal Infirmary.   Rachel is a highly valued employee at Webhelp, where she supports vulnerable...

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Webhelp employees smash fundraising goal despite lockdown

Altruistic employees from Webhelp’s Glasgow Hope Street and Dunoon sites have raised a staggering £1,300 for UK charities Comic Relief and Children in Need. Despite the national lockdown and the move to homeworking, the teams found a number of ways to bring people together and raise...

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Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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