Webhelps erbjudande kan låta komplext – att gå bortom gränserna för kundupplevelser och optimerade affärsprocesser genom intelligent användning av data, transformativa outsourcingmodeller och fortsatt tillväxt. Men i verkligheten är det mycket enkelt: vi strävar efter att vara bäst på att skapa kundupplevelser. Som företag har Webhelp arbetat mot det målet sedan vi startade år 2000. Ta reda på mer om oss Utforska vår tidslinje nedan för att få veta hur vi har uppnått framgång och hur vi ständigt växer och utvecklas, både som företag och som en stor och passionerad grupp av kundupplevelseexperter.
Webhelp created a buzz in Ayrshire with the installation of two beehives at its Kilmarnock customer experience centre. In recent years, there has been a real reduction in bee numbers in the UK, so last year Webhelp announced a new partnership with Plan Bee Ltd, with the installation of its first ever bee colonies at its Sheffield customer experience centre. The Sheffield...
In the age of online fakery, can brands still inspire trust and communicate with integrity? Webhelp’s Innovation Director, Dave Pattman, looks at the impact of diminishing online confidence on the future of CX. With our screens full of references to fake news, bogus social media profiles and...
Webhelp is delighted to sponsor Oor Wullie’s Big Bucket Trail 2019, Scotland’s first-ever national public art trail, raising vital funds for children in hospital across Scotland. Each week of the event takes on a different theme, as it is Charity Week, it’s a perfect time to look back at...
As an international healthcare services organization, Direct Medica develops and implements innovative solutions to reshape the relationships between healthcare professionals, patients, industry players, hospitals and payers. For the past two years, the company has been developing a very...
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