Webhelps erbjudande kan låta komplext – att gå bortom gränserna för kundupplevelser och optimerade affärsprocesser genom intelligent användning av data, transformativa outsourcingmodeller och fortsatt tillväxt. Men i verkligheten är det mycket enkelt: vi strävar efter att vara bäst på att skapa kundupplevelser. Som företag har Webhelp arbetat mot det målet sedan vi startade år 2000. Ta reda på mer om oss Utforska vår tidslinje nedan för att få veta hur vi har uppnått framgång och hur vi ständigt växer och utvecklas, både som företag och som en stor och passionerad grupp av kundupplevelseexperter.
Author: Ewan McKay, Marketing and Communications Manager, Webhelp The recent YouGov study commissioned by Webhelp, illustrated a strong preference for human-to-human contact versus AI-powered customer service tools. Here, we take a deeper dive into the individual points of view behind these results, as Webhelp’s Marketing and Communications Manager, Ewan McKay, shares the people’s voice from...
It’s World Environment Day! The perfect time to announce that Webhelp is switching to 100% recycled paper across all its sites across the United Kingdom. World Environment Day is a United Nations spotlight designed to drive worldwide awareness and action to protect the environment. Webhelp...
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Webhelp's Director of IT services, Stephen Dickson, joined record breaking Cystic Fibrosis warrior, Josh Llewellyn-Jones, this week, as he attempted his latest endurance feat by cycling from Edinburgh to Cardiff in just five days. Stephen cycled with Josh and his team for the final three days of...
How do we really want to interact with brands? What do we really think about AI and Automation? How important is it to strike the right balance between human talent and AI and Automation for CX? Read our new paper to find out more. The Webhelp Disruptor Series. Be part of...
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