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Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000, Webhelp is today one of the world's leading providers of customer experience and business process...

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Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in...

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Webhelp Grup achiziționează Sellbytell printr-o operațiune strategică

Achiziția consolidează poziția Webhelp pe piața europeană CRM și BPO     Webhelp Grup, un lider mondial în BPO și managementul relațiilor cu clienții, a anunțat astăzi semnarea unui acord pentru a achiziționa 100% din Grupul Sellbytel. Sellbytel este o filială detinută...

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GDPR: Să regândim felul în care interacționam cu datele

GDPR - aceste patru litere sunt inevitabile începând cu anul 2018. Pe fondul preocupărilor, atât reale, cât și imaginate, și a opiniilor contradictorii, Grupul Webhelp, în colaborare cu toate părțile implicate, a ales o abordare inovatoare, pragmatică și directă a provocării. Nu...

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