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Nossos colaboradores

Uma carta para os nossos colaboradores

Os colaboradores fazem a Webhelp. Mais de 55 mil pessoas contribuem diariamente para fazer avançar esta empresa, desafiar o status quo da subcontratação, agradar os clientes dos nossos clientes e prever os comportamentos desses clientes no dia de amanhã.

Juntos somos fantásticos.

Cada um de vós trás uma energia única, uma paixão diferente, uma motivação contagiante e, mais importante ainda, um conjunto próprio de capacidades e talentos único. É importante saber que valorizamos a diversidade e a rica rede de potencial que os nossos colaboradores criam.

As capacidades de comunicação que estão a desenvolver ao interagir com clientes, especialmente através de vários canais, está a fornecer-lhes uma experiência que pode ser transportada para todas as áreas das suas vidas e para outras funções na Webhelp e não só.

A experiência do cliente e a subcontratação de processos empresarias estão mais evoluídos do que nunca. Esperamos que estejam orgulhosos da empresa da qual fazem parte. A Webhelp é o terceiro maior fornecedor de serviços de centros de contacto na Europa e estamos a fazer tudo para alcançar o primeiro lugar.

O que se segue? Inteligência artificial. Realidade virtual. Nem conseguimos prever o quão emocionante serão as coisas para os nossos clientes, para os seus clientes e para todos nós na vanguarda da experiência do cliente. Onde pensam que estaremos em 2020? Enviem-nos as vossas ideias. Levem-nos aos limites da vossa imaginação!

Obrigado, Webhelpers. Sem os nossos colaboradores a Webhelp não seria a mesma coisa.

Frédéric e Olivier.

News & Insights

Webhelp Payment Services
Solution Designer
Service Provider
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News
240,000 Webhelp honeybees support biodiversity on World Environment Day

As communities the world over contemplate the challenge of biodiversity loss — the theme of this year’s World Environment Day — customer experience provider Webhelp is settling into its role of bee guardianship, with nearly a quarter of a million of the buzzing creatures residing happily at its office sites in Sheffield and Kilmarnock. The beehive initiative has been supporting local...

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Blog
Customer engagement insight for 2020 and beyond

In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew Hall, Director of Strategic Engagements, Webhelp UK region, takes a look at how this is having an impact on the evolving customer engagement landscape. The onset of...

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News
Webhelp Dunoon employee joins frontline battle against COVID-19

Rachel Gillespie, a customer service advisor at Webhelp Dunoon, has graduated from her nursing training thirteen weeks early in order to join the fight against COVID-19 at Glasgow Royal Infirmary.   Rachel is a highly valued employee at Webhelp, where she supports vulnerable...

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Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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