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Nossos colaboradores

Uma carta para os nossos colaboradores

Os colaboradores fazem a Webhelp. Mais de 50 mil pessoas contribuem diariamente para fazer avançar esta empresa, desafiar o status quo da subcontratação, agradar os clientes dos nossos clientes e prever os comportamentos desses clientes no dia de amanhã.

Juntos somos fantásticos.

Cada um de vós trás uma energia única, uma paixão diferente, uma motivação contagiante e, mais importante ainda, um conjunto próprio de capacidades e talentos único. É importante saber que valorizamos a diversidade e a rica rede de potencial que os nossos colaboradores criam.

As capacidades de comunicação que estão a desenvolver ao interagir com clientes, especialmente através de vários canais, está a fornecer-lhes uma experiência que pode ser transportada para todas as áreas das suas vidas e para outras funções na Webhelp e não só.

A experiência do cliente e a subcontratação de processos empresarias estão mais evoluídos do que nunca. Esperamos que estejam orgulhosos da empresa da qual fazem parte. A Webhelp é o terceiro maior fornecedor de serviços de centros de contacto na Europa e estamos a fazer tudo para alcançar o primeiro lugar.

O que se segue? Inteligência artificial. Realidade virtual. Nem conseguimos prever o quão emocionante serão as coisas para os nossos clientes, para os seus clientes e para todos nós na vanguarda da experiência do cliente. Onde pensam que estaremos em 2020? Enviem-nos as vossas ideias. Levem-nos aos limites da vossa imaginação!

Obrigado, Webhelpers. Sem os nossos colaboradores a Webhelp não seria a mesma coisa.

Frédéric e Olivier.


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