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Nossos colaboradores

Uma carta para os nossos colaboradores

Os colaboradores fazem a Webhelp. Mais de 50 mil pessoas contribuem diariamente para fazer avançar esta empresa, desafiar o status quo da subcontratação, agradar os clientes dos nossos clientes e prever os comportamentos desses clientes no dia de amanhã.

Juntos somos fantásticos.

Cada um de vós trás uma energia única, uma paixão diferente, uma motivação contagiante e, mais importante ainda, um conjunto próprio de capacidades e talentos único. É importante saber que valorizamos a diversidade e a rica rede de potencial que os nossos colaboradores criam.

As capacidades de comunicação que estão a desenvolver ao interagir com clientes, especialmente através de vários canais, está a fornecer-lhes uma experiência que pode ser transportada para todas as áreas das suas vidas e para outras funções na Webhelp e não só.

A experiência do cliente e a subcontratação de processos empresarias estão mais evoluídos do que nunca. Esperamos que estejam orgulhosos da empresa da qual fazem parte. A Webhelp é o terceiro maior fornecedor de serviços de centros de contacto na Europa e estamos a fazer tudo para alcançar o primeiro lugar.

O que se segue? Inteligência artificial. Realidade virtual. Nem conseguimos prever o quão emocionante serão as coisas para os nossos clientes, para os seus clientes e para todos nós na vanguarda da experiência do cliente. Onde pensam que estaremos em 2020? Enviem-nos as vossas ideias. Levem-nos aos limites da vossa imaginação!

Obrigado, Webhelpers. Sem os nossos colaboradores a Webhelp não seria a mesma coisa.

Frédéric e Olivier.

News & Insights

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Service Provider
Technology Enabler
News
Webhelp Sponsors prestigious HR Award

The 13th Hr NETWORK National Awards took place at the Glasgow Hilton, in Scotland last night. The Awards ceremony, regarded as ‘the’ event in the HR calendar, attracts over 800 HR and people professionals every year. The hugely anticipated annual gala dinner recognises, acknowledges and rewards champions of the Scottish HR profession and Webhelp is proud to continue to sponsor the...

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News
Gobeyond Partners, part of the Webhelp Group, host The Future of Service 2019

GoBeyond Partners, part of the Webhelp Group, will hold the highly regarded Future of Service Conference, at No.11 Cavendish Square, in London on the 21st of November. This is an annual event for Gobeyond, and in 2019 the focus will be on how delivering a more ‘human’ experience can...

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Blog
Protected:

AI needs EI" Paris, 7th of November. Paris Dear guests, We are happy to share the presentations of our event, please find them here: Breakout session: Webhelp - KPN Breakout session: Webhelp - Direct Assurance Breakout session: Webhelp - Shop direct Keynote Mc Kinsey: Webhelp -...

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Whitepaper
Generation: Cohort views on CX and the workplace

The Webhelp Disruptor Series Part 2: Generation: Cohort views on CX and the workplace This paper reveals the results of our exclusive YouGov study on age-influenced attitudes to multi-generational working and customer experience, as well as gathering informed viewpoints from sector leaders,...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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