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Informacje
Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the strengths of its collaborators in 36 countries today and plays a key role in its ambitions to grow to a...

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Informacje
Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...

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Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in...

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Informacje
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

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Zarząd Webhelp wchodzi w partnerstwo z KKR

Webhelp, grupa globalnego zarządzania procesami biznesowymi i rozwiązaniami outsourcingowymi, ogłosiła dzisiaj, że zawarła umowę z KKR, wiodącą światową firmą inwestycyjną, jako nowy inwestor i partner finansowy. Zespół zarządzający Webhelp stanie się teraz jednym z kontrolnych...

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Informacje
Video-podgląd: Twarze Webhelp

Nagrania naszego teamu w Holandii, który opowiada o codziennej pracy i wyzwaniach, celach i zaangażowaniu...

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Informacje
Shop Direct lagert Online Kundenservice zu Webhelp aus

Großbritanniens zweitgrößter Online-Anbieter für Kleidung kooperiert mit Webhelp, um bald auch weltweit zur Topliga zu gehören. Webhelp UK soll den Multichannel-Kundenservice von Shop Direct übernehmen: klassischer Telefonservice sowie Inbound Support per Chat, E-Mail und...

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Informacje
Shop Direct przenosi BOK do Webhelp

Drugi pod względem wielkości sklep internetowy z odzieżą w Wielkiej Brytanii rozpoczął współpracę z Webhelp, aby w najbliższym czasie dołączyć do światowej czołówki swojej branży. Webhelp UK przejmuje wielokanałową obsługę Klientów Shop Direct, składającą się z tradycyjnej...

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