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Våre tjenester

Ingeniørskap innen forretningsprosesser

En streng, kundesentrert tilnærming til outsourcing av virksomhetsprosesser setter kundene våre i stand til å oppnå positive endringer, forbedringer i ytelse og betydelig økonomisk gevinst som et resultat av eksepsjonell kundeservice.

Hvem vi er

Serviceleverandør
Webhelp leverer alt fra kundesenter til programvareløsninger, dataanalyser og drift av backoffice for mange senter for outsourcing av virksomhetsprosesser. Folkene våre er våre viktigste ressurser – alle tjenester er drevet av et team med erfarne eksperter på kundeopplevelse.
Løsningsdesigner
Deler av tjenesteleveransen er, naturligvis, å finne nye veier til innovasjon og problemløsning. Webhelps team med Subject Matter Experts (emneeksperter) arbeider på tvers av et bredt spekter av spesialområder for å levere skreddersydd løsningsdesign i nært samarbeid med oppdragsgiverne våre.
Teknologi
Teknologi former en grunnpilar i Webhelps aktiviteter. Vår rolle verken begynner eller slutter med at vi overrekker deg en programvarepakke. Vi hjelper kundene våre å erstatte legacy-systemer og leverer rådgivning basert på beste praksis, teknisk support og integrasjon.

Hva vi gjør

Webhelps tjenester muliggjør effektiv outsourcing av virksomhetsprosesser, møter og overgår kundeforventninger og fungerer nesten utelukkende med hensikt å bygge den ideelle kundeopplevelsen.

Relaterte områder

Nyheter og innsikter

Nyheter
Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the strengths of its collaborators in 36 countries today and plays a key role in its ambitions to grow to a...

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Nyheter
Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...

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Whitepaper
The Hub #10 Influencer Marketing – May 2019

We are happy to present the 10th edition of The HUB magazine! Our latest issue entails numerous and interesting topics for you such as influencer marketing and how it is rapidly becoming a mainstream way for brands to reach their target audience.Learn how companies are implementing this marketing...

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Casestudier
Post Office Limited®

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