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A message from the Founders

  ​​​Hello, We are facing an unprecedented situation today, which requires that we take an exemplary citizen's approach to protect the most vulnerable people and to do everything we can to limit the spread of this pandemic. Thank you for your mobilization in recent weeks. For several weeks, you and your teams have been working with composure, professionalism and...

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Whitepaper
The HUB #12 – Diversity In Business – January 2020

Cheers to the new year! And with the new beginnings, we are not only happy to present our 12th edition of The HUB magazine, we are also delighted to welcome our new readers into the community! In our latest issue, we take a look at one of our strengths as Webhelp: Diversity! And because we...

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Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the...

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Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...

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Whitepaper
The Hub #10 Influencer Marketing – May 2019

We are happy to present the 10th edition of The HUB magazine! Our latest issue entails numerous and interesting topics for you such as influencer marketing and how it is rapidly becoming a mainstream way for brands to reach their target audience.Learn how companies are implementing this marketing...

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Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom Group Inc. (NYSE: OMC). By joining forces with Sellbytel, Webhelp expands its geographic footprint...

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Webhelp forsterker sin enestående nearshore-portefølje

Kjøpet av det ledende flerspråklige kundeopplevelsesselskapet Runway BPO er fullført Det globalt ledende BPO- og kundeopplevelsesselskapet Webhelp har bekreftet at kjøpet av majoriteten av aksjekapitalen av det flerspråklige nearshore-firmaet Runway BPO, er fullført. Runway, som har...

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Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...

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GDPR: rethinking our relationship with data

GDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and imagined, and contradicting opinions, the Webhelp Group, in collaboration with all parties involved, chose an innovative, pragmatic, and straightforward approach to the challenge. There is no...

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Whitepaper
The Hub #3 Artificial Intelligence – July 2017

Are you always up-to-date with the latest artificially enhanced devices? Then our article on the rise of artificial intelligence is your must-read in this third edition of our brand new magazine The HUB. We also offer some very interesting insights into the future of temp work and the benefits of...

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Casestudier
Post Office Limited®

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Shell Energy

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Suksess gjennom service for en ledende bedrift innen kontorleveranser

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Casestudier
EE – Sømløst oppsett med fleksible metoder

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Sky

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Groupon

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Whitepaper
The Hub #2 The power of word of mouth – April 2017

We took the amazing feedback from our first The HUB edition as an inspiration to make our second issue even more entertaining, informative and fun to read. So here it is! We made sure to unite a bunch of interesting business facts with useful career advice and inspiring health & lifestyle...

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