Sluiten

Kies een land

Verenigd KoninkrijkEnglish
Zuid-AfrikaEnglish
IndiaEnglish
NordischEnglish
NoorwegenEnglishNorsk
DenemarkenEnglishDansk
LetlandEnglish
InternationaalEnglish

Onze Opdrachtgevers

Resultaat door strategisch partnership

Webhelp werkt hard om sterke en strategische relaties met klanten op te bouwen. Door eerlijke afspraken te maken over risico’s en beloning, werken we gezamenlijk aan de prestaties, transformatie of financieel gedreven doelstellingen.

De waarde die wij aanbieden is tastbaar; partners zien lagere kosten, hogere omzet, betere klantenservice en een optimale customer experience.

De consument centraal

Om de consument centraal te kunnen stellen en de operatie lean in te richten, geloven wij in ons klantteammodel. Elke opdrachtgever heeft een vaste client manager en een uitvoerend team die zich geheel richten op dat betreffende merk. En dat ervaren onze opdrachtgevers elke dag weer, dat stralen we uit op de vloer, onze medewerkers zeggen niet voor niets dat ze adviseur zijn bij uw merk. Daar zijn zij, en wij als bedrijf trots op!

Maak kennis met de klanten die profiteren van de voordelen van outsourcing via Webhelp.


Klanten hieronder filteren
Alle
Sanoma
In addition to customer support for purchasing and aftersales, we provide this consumer media and learning company with lead generation and database enrichment services.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Coach NY
Logitech
OKI
Marc Jacobs
Nederlandse Loterij
Michael Kors
Aegon
Noordhoff
Liu Jo
Easyjet
Webhelp provides customer experience services to Easyjet, supported by our multilingual hub in Lisbon. Services include inbound contact via voice, email and social media channels, and multilingual cus
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Guess
Panasonic
Smart RX
Closed
Zadig & Voltaire
Banque Accord
SVP
Xerox
Vattenfall
We provide this energy supplier with contact centre services across a range of channels.
Deutsche Telekom
Vodafone
As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both
Citrix
QuestFactory
France Galop
online.nl
We offer customer contact services for this internet and telephone provider, across webchat, dynamic web forms and voice channels.
Jimmy Choo
Infopro Digital
KPN
We provide customer support with purchases and aftersales for this telco, working across social media and online channels including email and webchat. Webhelp also handles their retentions and service
Otto
We provide contact centre services to this online retailer, offering purchase support and other customer assistance. We use customer satisfaction surveys and interaction monitoring to give Otto a tang
Asus
Munich
Heine
Webhelp’s services for this online retailer include customer service over voice and email channels, and customer satisfaction surveys to evaluate the success of our services.
Nuon Energy
Using our multi-client advisor team model, we offer retention and service call handling to this utilities company via managed insourcing. We also provide administrative services.
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Wonderbox
Conforama
SNS
Through managed insourcing, we provide appointment booking and advice services to this bank’s customers. Webhelp has a FSA (Financial Supervision Act) permit to provide this assistance.
Ventadis
Sage
ASR
Groupe le Duff
ING
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
NS
Direct Energy
Toshiba
CSF
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Wolters Kluwer
Alstom
SAF
Lola Cruz
Agatha Ruiz de la Prada
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Pretty Ballerinas
Cisco
Ziggo
Webhelp provides customer contact services for Ziggo, including retentions, service calls, and technical support as part of our multi-skilled advisor model. We offer a 24/7 service so customer can get
Symantec
FD

NIEUWS EN INSIGHTS

Aanbevolen…
Service Provider
Solution Designer
Technology Enabler
Blog
Winning the talent battle

Welkom in een wereld waarin het aantrekken en behouden van goede medewerkers zeker in de klantcontact-branche net zo belangrijk én net zo moeilijk is geworden als het werven van nieuwe klanten. In deze context is het hoog tijd voor nieuwe inspiratiebronnen. Want wat kan HR bijvoorbeeld leren van data-analytics? In een interactieve sessie tijdens ons congres Fit for the Future lieten Mylanda...

Nieuws
Webhelp wint gerenommeerde ‘European Market Leadership Award’ van Frost & Sullivan

Een sterke focus op ‘agile’ customer experience (CX) oplossingen heeft ervoor gezorgd dat Webhelp in de zeer competitieve Europese markt is blijven groeien. De ontwikkeling van de Webhelp organisatie in de markt voor klantcontact outsourcing is nu bekroond met de gerenommeerde ‘European...

Nieuws
Privacy Waarborg label “GOUD” voor Webhelp

Webhelp heeft met succes de Privacy Waarborg Security Check doorlopen. Onze organisatorische informatiebeveiliging is geaccrediteerd met het beveiligingslabel Goud. De informatiebeveiliging is geborgd binnen onze organisatie en het beleid met betrekking tot operationele processen, toegangsbeheer...

Casestudy's
Het ultieme klantcontact met een Lean Six Sigma aanpak

...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl, we are pleased to make this fascinating study available to you! This study covers the state of B2B marketplaces today, and is proudly co-created by Roland Berger, Mirakl and Webhelp Payment...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook