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Onze Story

Onze ambitie klinkt misschien ingewikkeld: de grenzen van customer experience verleggen en optimalisatie van bedrijfsprocessen door een intelligent gebruik van data, transformatie van outsourcingsmodellen en continue groei. Maar in werkelijkheid heeft Webhelp een heel eenvoudig verhaal: we willen de allerbeste zijn in het ontwikkelen van customer experiences. Dit doen we al sinds de oprichting van ons bedrijf in 2000. En in Nederland al sinds 1985.

Lees meer over ons

In onderstaande tijdlijn ziet u hoe we ons ontwikkeld hebben en hoe we blijven groeien, als bedrijf en als een grote, enthousiaste groep experts in customer experiences.

News & Insights

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WEBHELP BRING A BUZZ TO KILMARNOCK SITE

    Webhelp created a buzz in Ayrshire with the installation of two beehives at its Kilmarnock customer experience centre. In recent years, there has been a real reduction in bee numbers in the UK, so last year Webhelp announced a new partnership with Plan Bee Ltd, with the installation of its first ever bee colonies at its Sheffield customer experience centre. The Sheffield...

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The rise of fake news, phoney profiles, data mining and the impact on trust in CX

In the age of online fakery, can brands still inspire trust and communicate with integrity? Webhelp’s Innovation Director, Dave Pattman, looks at the impact of diminishing online confidence on the future of CX. With our screens full of references to fake news, bogus social media profiles and...

News
Oor Wullie’s Big Bucket Trail | Charity Week

Webhelp is delighted to sponsor Oor Wullie’s Big Bucket Trail 2019, Scotland’s first-ever national public art trail, raising vital funds for children in hospital across Scotland. Each week of the event takes on a different theme, as it is Charity Week, it’s a perfect time to look back at...

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The Hybrid Model

As an international healthcare services organization, Direct Medica develops and implements innovative solutions to reshape the relationships between healthcare professionals, patients, industry players, hospitals and payers. For the past two years, the company has been developing a very...

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[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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