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Notizie
Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the strengths of its collaborators in 36 countries today and plays a key role in its ambitions to grow to a...

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Notizie
Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...

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Notizie
Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in...

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Notizie
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

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Notizie
Webhelp annuncia L’acquisizione di GreenPoint e la creazione di una nuova società, Webhelp KYC Services (WKS)

Parigi, 18 settembre 2017 - Webhelp, leader mondiale nella customer experience e nell’esternalizzazione dei processi aziendali (BPO), annuncia l’acquisizione di Green Point, azienda all’avanguardia nella gestione digitale e mobile delle procedure KYC (Know Your Customer) e di on-boarding...

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Notizie
Webhelp eletta da Unilever quale fornitore di servizi alla clientela in Europa

FALKIRK, 13 luglio 2016 –specialista nel business process outsourcing e customer experience a livello mondiale, Webhelp, è stata scelta dal gigante internazionale del settore beni di consumo Unilever per la gestione della relazione con la clientela in tutta Europa. Il contratto prevede la gestione da parte di Webhelp delle comunicazioni quotidiane via...

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