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La nostra storia

L’obiettivo di Webhelp può sembrare complesso, spingere oltre il limite la customer experience e l’ottimizzazione dei processi aziendali attraverso l’uso intelligente dei dati, i modelli di outsourcing trasformazionale e la crescita continua. In realtà, la nostra storia è molto semplice: puntiamo a essere i migliori nella progettazione della customer experience. Come azienda, Webhelp ha continuato a lavorare per raggiungere questo obiettivo dalla sua fondazione nel 2000.

SCOPRI DI PIÙ SU DI NOI

Esplora la nostra timeline qua sotto per scoprire come abbiamo raggiunto il successo e come continuiamo a crescere e a svilupparci, sia come società, sia come gruppo entusiasta di progettisti di customer experience.

News & Insights

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The Power of Donation | Webhelp and Together for Short Lives

Since we announced our partnership with Together for Short Lives our teams have been busy organising several fun events to raise money for the charity. We are delighted to report that the involvement and enthusiasm of employees has been exceptional. Together for Short Lives is the UK’s leading charity for the 49,000 children living with life-limiting conditions, and their families. There are...

News
WEBHELP BRING A BUZZ TO KILMARNOCK SITE

    Webhelp created a buzz in Ayrshire with the installation of two beehives at its Kilmarnock customer experience centre. In recent years, there has been a real reduction in bee numbers in the UK, so last year Webhelp announced a new partnership with Plan Bee Ltd, with the...

Blog
The rise of fake news, phoney profiles, data mining and the impact on trust in CX

In the age of online fakery, can brands still inspire trust and communicate with integrity? Webhelp’s Innovation Director, Dave Pattman, looks at the impact of diminishing online confidence on the future of CX. With our screens full of references to fake news, bogus social media profiles and...

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The Hybrid Model

As an international healthcare services organization, Direct Medica develops and implements innovative solutions to reshape the relationships between healthcare professionals, patients, industry players, hospitals and payers. For the past two years, the company has been developing a very...

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