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Nos clients

Des atouts majeurs grâce à un partenariat stratégique

Webhelp travaille d’arrache-pied pour tisser de solides relations stratégiques avec nos clients. Grâce au partage des risques et aux contrats de prime, nous travaillons en étroite collaboration afin d’atteindre les objectifs fixés en termes de performance, de transformation ou de résultats financiers.

Nous offrons une valeur tangible ; nos partenaires évaluent notre efficacité en termes de réduction des coûts, d’augmentation des bénéfices, de multiplication des recommandations de la part des clients et d’optimisation de l’expérience client.

Rencontrez les clients qui apprécient de pouvoir bénéficier d’une approche orchestrée de l’externalisation.


Filtrez les clients ci-dessous
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SAF
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Symantec
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
OKI
Cisco
BONPRIX
Webhelp assists customers with orders and payments via phone and email, providing general support for the mail order and ecommerce sides of the business.
Logitech
Essent
Webhelp provides multilingual customer service to this leading energy supplier, across multiple channels.
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
La Redoute
We provide customer service for the ordering process, and support the mail order and e-commerce areas of the business.
Smart RX
Zadig & Voltaire
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
SVP
Asus
QuestFactory
Panasonic
FDJ
We provide customer service to those playing the lottery and purchasing tickets, as well as technical support for website users.
Xerox
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
Deutsche Telekom
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
Comutitres
We provide assistance to customers with various areas of this public transport service, including ticket booking.
Infopro Digital
France Galop
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
Sage
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
Chronopost
Webhelp offers customer service for claims processing and information on commercial deliveries. We also handle back office support for undelivered parcels.
Direct Energy
Younited Credit
Webhelp runs inbound and outbound sales for Younited Credit services, and offers customers assistance with the registration process across online and telephone channels.
Citrix
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Wolters Kluwer
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Colis Privé
We provide customer support on deliveries and claims, and provide back office services on deliveries and undelivered parcels.
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
Toshiba
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an

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Études de cas
Post Office Limited®

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