Fermer

Choisissez un pays

Grande BretagneEnglish
Afrique du SudEnglish
NordiquesEnglish
NorvègeEnglishNorsk
DanemarkEnglishDansk
FinlandeEnglishSuomi
LettonieEnglish
InternationalEnglish
République tchèque English

A message from the Founders

Actualités
16th March 2020

 

​​​Hello,

We are facing an unprecedented situation today, which requires that we take an exemplary citizen’s approach to protect the most vulnerable people and to do everything we can to limit the spread of this pandemic.

Thank you for your mobilization in recent weeks.

For several weeks, you and your teams have been working with composure, professionalism and determination. From the very first hours and the first signs of this unexpected and difficult situation, our managers, site managers, colleague representatives and the entire WEBHELP community have shown teamwork and collective intelligence that we wish to applaud.

Thank you for your spontaneous collaboration. Thank you for your innate determination. Thank you to all of you for embodying unity and the Think Human approach that runs through the very fiber of Webhelp since the earliest days of its creation.

Learnings from the global experience.

Despite the vigilance that is required, and the precautionary measures widely applied in the European Union, there is now somewhat reassuring news from the global situation in countries affected before us. The number of cases of infection is reported to be falling materially thanks to the protocols put in place. Europe will experience weeks of difficulty, but early action shows that this is the right path for a rapid resolution of the current health crisis.

What do we expect for the coming weeks?

This situation has also caused an economic impact, the extent of which we will not know for several weeks or months but one that everyone is working hard to contain. It is also in this respect that we must show as much solidarity and determination to perform our duty to our clients and their customers. Where health measures are compatible with the continuity of our activities / services, we will do our best to respond to our clients. Wherever containment is necessary, we will do our best to deploy technical solutions enabling working from home to accomplish our mission and keep our business running. Protecting our employees at all costs and preventing contamination, serving our customers by adopting a responsible partnership approach, protecting our company and securing our future are our challenges at this time.

Webhelp has historically shown an enormous capacity to successfully overcome challenging situations. By working together and taking a responsible citizen approach, there is no doubt we will get through this period.

Thank you all, for caring for yourself, for supporting each other and for staying positive.

#ThinkHuman
Webhelp Founders – Olivier Duha & Frédéric Jousset 

Article par: Angelique Begarin

Actualités et informations

Service Provider
Solution Designer
Technology Enabler
Blog
Meet our Advisors – Romina, Madagascar (ep.1)

L'une des expériences les plus intenses que j'ai vécues récemment a été celle d'une cliente, mère de deux enfants, qui avait organisé un voyage pour sa famille à Tahiti. Elle avait économisé pendant 5 ans pour réaliser les vacances de ses rêves avec sa famille. En effectuant la réservation en ligne, elle a malheureusement fait une erreur en saisissant la date du vol de...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Actualités
Réponse de Webhelp au coronavirus Covid-19

Webhelp continue ses activités de manière responsable Comment répondons-nous à la crise de Covid-19 pour assurer la continuité de nos activités au bénéfice de nos collaborateurs, de nos clients et de leurs clients ? Nous faisons face à une période de stress et d’incertitude sans...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Actualités
Webhelp, Think Human – [press release]

Webhelp entre dans sa prochaine phase de développement stratégique avec une nouvelle marque Webhelp, leader européen de l'expérience client et des solutions métier sur mesure, dévoile aujourd'hui sa nouvelle plateforme de marque, s'appuyant sur une nouvelle identité visuelle et une nouvelle...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Livre Blanc
Les marketplaces B2B, de plus en plus florissantes

Suite à notre publication de l’année dernière « Le printemps des marketplaces B2B », il est temps de regarder en arrière et de répondre aux questions suivantes : le marché a-t-il bougé ? Les acteurs du B2B ont-ils fait évoluer le modèle économique de leurs marketplaces ?...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Études de cas
Post Office Limited®

...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the cookies policy.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp cookies policy outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook