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Nos clients

Des atouts majeurs grâce à un partenariat stratégique

Webhelp travaille d’arrache-pied pour tisser de solides relations stratégiques avec nos clients. Grâce au partage des risques et aux contrats de prime, nous travaillons en étroite collaboration afin d’atteindre les objectifs fixés en termes de performance, de transformation ou de résultats financiers.

Nous offrons une valeur tangible ; nos partenaires évaluent notre efficacité en termes de réduction des coûts, d’augmentation des bénéfices, de multiplication des recommandations de la part des clients et d’optimisation de l’expérience client.

Rencontrez les clients qui apprécient de pouvoir bénéficier d’une approche orchestrée de l’externalisation.


Filtrez les clients ci-dessous
Tout
Pretty Ballerinas
SAF
Agatha Ruiz de la Prada
Lola Cruz
Banque Accord
Direct Energy
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Alstom
Symantec
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
FDJ
We provide customer service to those playing the lottery and purchasing tickets, as well as technical support for website users.
Axa
BFM TV
France télévisions
M6
OKI
Nutella
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
VeryChic
Edouard Leclerc
La Poste Mobile
Webhelp operates the customer service area of LaPoste Mobile, assisting with billing, orders and technical queries.
Le Figaro
Le Monde
Ouest France
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Renault
Mooncard
SNCF
Everoad
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
Zenpark
Total Direct Energie
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
GRDF
Wavy
Butagaz
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
Grohe
Batvoice
Carizy
Engie
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
Birchbox
AlloMedia
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
Groupe Findis Desamais
Club Med
Orchestra Premaman
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
LVMH
Fifty Jeans
Micromania
Air Caraibes
Michael Kors
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
La Banque Postale
Planet Sushi
Costa
Made
Doctolib
Evaneos
MonAlbumPhoto
La Chaise Longue
FrenchBee
Ovo Energy
Mister Fly
Relais & Châteaux
Mondial Tissus
PVCP
Suez
Eco Mobilier
Younited Credit
Webhelp runs inbound and outbound sales for Younited Credit services, and offers customers assistance with the registration process across online and telephone channels.
Adrexo
Thalasseo
Volkswagen
Endesa
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
C&A
La Poste Genius
Courir
Chronopost
Webhelp offers customer service for claims processing and information on commercial deliveries. We also handle back office support for undelivered parcels.
Poivre Rouge
Alinéa
Colis Privé
We provide customer support on deliveries and claims, and provide back office services on deliveries and undelivered parcels.
SGS Securitest
Logic Immo
BONPRIX
Webhelp assists customers with orders and payments via phone and email, providing general support for the mail order and ecommerce sides of the business.
Essent
Webhelp provides multilingual customer service to this leading energy supplier, across multiple channels.
Bestdrive
Groupe Casino
Unilever
NRJ mobile
SVP
American Express
SES Imagotag
Huawei
Domiserve
Coriolis Telecom
CSF
Videotron Fizz
Labrador
M7
MediaSchool
Miele
Modelabs mobiles
Solocal
Somfy
Wengo
France Galop
Air France
BNP Paribas
Bourse Direct
Crédit Agricole
Direct Assurance
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Général Electric
Groupama
HP
Auto-école.net
Ventadis
Enedis
Cisco
Groupe ADP
MACSF
Sage
Conforama
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
TF1
Total Spring
IPSEN
Philips Lighting
ING
La Roche Posay
RATP
Panasonic
Marc Jacobs
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
Xerox
Wolters Kluwer
Toshiba
Sushi Shop
Webhelp works as a strategic partner to conduct e-reputation analysis for this restaurant, offering consumer insight and alerting them to potential issues.
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Liu Jo
Blabla car
Webhelp provides large-scale moderation for this ridesharing service, allowing them to focus on other areas, such as product development.
Guess
Synthesio
We work in partnership with Synthesio to analyse online content and alert companies to potential problems with their associated communities.
Coach NY
Closed
La Redoute
We provide customer service for the ordering process, and support the mail order and e-commerce areas of the business.
Munich

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Groupe Bruxelles Lambert entre en négociations exclusives pour l’acquisition du groupe Webhelp

GBL annonce ce jour être entré en exclusivité pour acquérir une participation majoritaire dans le groupe Webhelp, aux côtés de ses actionnaires co-fondateurs, Frédéric Jousset et Olivier Duha, qui conserveraient leur rôle de dirigeants fondateurs, ainsi que son équipe...

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Photo : Anita Boss, Chef de Projet sur le site Webhelp de Vitré, Karine Rabolion, Superviseur Webhelp de l'atelier WH / Bouygues Telecom de la prison et Vincent Bernard, Président de Webhelp France Depuis l’ouverture en 2009 d’un centre d’appels pour Bouygues Telecom au sein du centre...

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