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Webhelp Medica

L'expert de la relation client dans la santé

Webhelp Medica conçoit et met en place des solutions opérationnelles novatrices pour le compte de Laboratoires pharmaceutiques, Assureurs santé, Centres de soins ou Services publics permettant d’optimiser, fiabiliser et sécuriser les relations entre professionnels de santé, patients, industriels, établissements hospitaliers et payeurs.

Nos services comprennent :

  • Le sell in /sell out à l’officine,
  • Le mix promotionnel
  • L’Information Médicale / Pharmacovigilance
  • Les démarches patients.

L’expertise du groupe dans la santé et l’expérience client de Webhelp, permettent à Webhelp Medica d’être le leader européen Santé de référence en Europe.

A ce jour, Webhelp Medica est la plus importante plateforme médicalisée en France. La société s’appuie sur une équipe pluridisciplinaire de 400 collaborateurs incluant des professionnels de santé, des paramédicaux, des commerciaux ou visiteurs médicaux, ainsi que sur des solutions Web et digitales à la pointe de la relation Client.

 En s’adossant à Webhelp, Direct Medica intègre un groupe à forte dynamique entrepreneuriale avec une solide implantation européenne, ce qui nous permettra d’élargir notre offre de services, d’implanter nos modèles innovants à l’international et d’offrir des perspectives de développement encore plus séduisantes à nos équipes. »  –  Jean- Christian Kipp – Président Directeur Général de Webhelp Medica

 

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News & Insights

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Blog
How the Yodel and Webhelp partnership faced the challenge of COVID-19

Partnership is a huge part of the way we deliver services at Webhelp, and one of our four cultural pillars is to put the client at the heart. Here we explore the strong collaborative approach that was undertaken during the COVID crisis with Yodel, a key logistics client for Webhelp. Joining the discussion were Michaela Simpson, Head of Customer Experience at Yodel, Kellyann McCafferty, Account...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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Whitepaper
The Summer of B2B Marketplaces

Following our last two studies “2017 - The spring of B2B Marketplaces” and “2018 - B2B marketplaces are blossoming”, we once again joined forces with the strategy consulting firm Roland Berger and with Mirakl to take stock of this new year of development for B2B marketplaces. This...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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