Fermer

Choisissez un pays

Grande BretagneEnglish
Afrique du SudEnglish
NordiquesEnglish
NorvègeEnglishNorsk
DanemarkEnglishDansk
FinlandeEnglishSuomi
LettonieEnglish
InternationalEnglish
République tchèqueEnglish

Webhelp TSC creates 50 specialist jobs

Webhelp TSC has created an additional 50 new specialist jobs to provide the latest innovations in customer experience management.

Webhelp TSC have been recruiting Customer Engagement Specialists for their Derby centre in an expansion they hope will continue to grow.

In time these new jobs could grow to 200 staff members – taking numbers over the 1300 mark.

Unlike the vast majority of their colleagues across the nine UK sites, these new recruits will not be in touch with customers via the traditional phone call method. Instead these advisors will support customer enquiries via, email, webchat and social media platforms.

It is a clear indication of the direction Webhelp TSC is taking since its acquisition by Webhelp Group, which is now the largest independently-owned customer experience organisation in the world, with revenues in excess of 350m Euros and 16,500 employees globally. 

 

Director of Strategic Accounts at Webhelp TSC, Anton Manley, said: “This recruitment drive demonstrates the incredible success of Webhelp TSC’s relationship with BSkyB. 

 

“We already have a 3000-strong team at locations across the UK offering assistance to Sky customers. We now have the opportunity to extend our support and provide a fully integrated multi-channel service to all our clients and their customers.

“I am delighted that we’re able to create jobs through expanding our multi-channel offering.”

 

Mike Purvis, Sales and Marketing Director commented: “The growing partnership between BSkyB and Webhelp TSC underlines the bond between two organisations that are leading their industries with innovative offerings and a shared desire to offer an excellent customer experience across both traditional and emerging social and digital media channels.

 

“This is another important step in Webhelp’s determination to create a European customer experience innovator with multi-channel capability.”

 


admin
Article par: admin

Actualités et informations

Recommandés pour vous…
Service Provider
Solution Designer
Technology Enabler
Blog
Olivier Duha, « entrepreneur modèle » par le Figaro

Olivier Duha revient sur son parcours dans une interview accordée au Figaro. Il présente également les ambitions et enjeux à venir du groupe Webhelp pour cette année 2019. Retrouvez l'article original sur Le Figaro : http://www.lefigaro.fr/societes/2019/03/18/20005-20190318ARTFIG00038-olivier-duha-entrepreneur-modele.php Découvrir l'histoire de Webhelp L'équipe de...

Études de cas
[Mode] Fifty jeans – Lancer sa marque, sans difficultés de trésorerie !

...

Actualités
[Communiqué de presse] MSD FRANCE ET MSD VACCINS SELECTIONNENT WEBHELP POUR AUTOMATISER L’INFORMATION MEDICALE

Paris, France, 14 février 2019 Webhelp, leader mondial de l’expérience client et de l’externalisation des processus métier (BPO), a été sélectionné par MSD France et MSD Vaccins, filiales du laboratoire pharmaceutique américain Merck & Co, Inc. Kenilworth, NJ, USA, pour concevoir...

Actualités
[Communiqué de Presse ] WEBHELP RECOMPENSÉ POUR LA 10ème ANNEE CONSECUTIVE POUR SON ENGAGEMENT RSE AVEC LE LABEL « HUMAN FOR CLIENT » DE L’INRC

Paris, le 4 décembre dernier. Webhelp, leader mondial de l’expérience client et de l'externalisation des processus métier, s’est vu décerner le nouveau Label du secteur de la Relation et de l’Expérience Client, Human for Client, de l’INRC (Institut National de la Relation...

Livre Blanc
#2 OneShot – La Personnalisation

Contenu : Un Mot : (be) yourself Un Chiffre : 254 miliards d’euros Trois Avis : la personnalisation Une Info : Frilly : la créatrice, c’est la cliente Une Démo : le packaging Un B-Case : comment un opérateur mobile améliore-t-il le ROI grâce aux...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the terms and conditions.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp terms and conditions outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook