Fermer

Choisissez un pays

Grande BretagneEnglish
Afrique du SudEnglish
NordiquesEnglish
NorvègeEnglishNorsk
DanemarkEnglishDansk
FinlandeEnglishSuomi
LettonieEnglish
InternationalEnglish
République tchèqueEnglish

Royal visit for HEROtsc

17th September 2012

HRH The Duke of York to visit HEROtsc Dearne Valley Centre.

 

 

 

 

 

One of the UK’s fastest growing customer management companies is to receive a royal visit later this week.

The Duke of York, KG will visit the Dearne Valley (Rotherham) operation of HEROtsc on Thursday (September 20) and learn more of the philosophies and innovative training programmes that have seen staff numbers on the site nearly treble in the past eight years.

His Royal Highness is visiting following an invitation extended by Sunil Kant Munjal, HEROtsc Chairman, during The Duke of York’s Diamond Jubilee visit to India in May 2012.

When HEROtsc took over the former T-Mobile site in 2004, staff numbers had dwindled to less than 300. Today the thriving South Yorkshire centre has over 830 employees working for leading trade names such as Vodafone, E.ON and Office Depot – with an ongoing recruitment and training programme to bring new jobs to the area.

Chief Executive Officer David Turner will escort His Royal Highness around the site on Thursday and he is proud of the company’s UK-wide growth in recent years – in particular the increasing role of the Dearne Valley operation.

I am confident that His Royal Highness will find his visit here both interesting and enlightening. We are proud of our achievements here – and determined to keep on the front foot. –  David Turner, CEO

“We are well aware of our importance to the community and are delighted that has been recognised by The Duke of York.

“In difficult economic times, we have managed to grow our business, from long-term strategic partnerships with blue chip clients and bring vital jobs here and across other areas of the UK.

“A large percentage of that recruitment is among 16 to 24 year olds, where there is great concern nationwide at the high level of unemployment in that age group.

“His Royal Highness is particularly interested in all aspects of youth training and employment and during his visit he will meet our Head of Youth Employability and be given an overview of our in-house training programme – our Customer Excellence Academy.

“The Duke of York will meet a cross-section of our staff – from senior managers to recent recruits and, I hope, be impressed by the can-do attitude and professionalism of all.

“I am confident that His Royal Highness will find his visit here both interesting and enlightening. We are proud of our achievements here – and determined to keep on the front foot.”

HEROtsc is one of the UK’s leading customer management companies – with 5350 staff spread over 10 UK sites.


admin
Article par: admin

Actualités et informations

Recommandés pour vous…
Service Provider
Solution Designer
Technology Enabler
Blog
Self-care : les conseils de Total Direct Energie pour réduire les coûts et enrichir l’expérience client

Comment développer l’autonomie de ses clients en optimisant leurs parcours digitaux et humains ? C'était le thème de la matinée du 10 septembre, organisée par Gobeyond Partners, Webhelp et l'AFRC, avec pour invité Cédric Belloir, Directeur de la Relation Client de Total Direct Energie. Son témoignage et ses conseils portent sur le self-care, un levier majeur pour délivrer une...

Études de cas
[Mode] Comment Nyky France a financé son développement

...

Actualités
Groupe Bruxelles Lambert entre en négociations exclusives pour l’acquisition du groupe Webhelp

GBL annonce ce jour être entré en exclusivité pour acquérir une participation majoritaire dans le groupe Webhelp, aux côtés de ses actionnaires co-fondateurs, Frédéric Jousset et Olivier Duha, qui conserveraient leur rôle de dirigeants fondateurs, ainsi que son équipe...

Actualités
Webhelp célèbre 10 ans d’engagement réussi avec le centre pénitentiaire de Rennes et Bouygues Telecom

Photo : Anita Boss, Chef de Projet sur le site Webhelp de Vitré, Karine Rabolion, Superviseur Webhelp de l'atelier WH / Bouygues Telecom de la prison et Vincent Bernard, Président de Webhelp France Depuis l’ouverture en 2009 d’un centre d’appels pour Bouygues Telecom au sein du centre...

Livre Blanc
La prévention

Direct Medica développe, via sa filiale Patientys, des programmes de prévention innovants, alliant technologie, digital et savoir-faire humain afin de générer le meilleur impact. Pour télécharger le livre blanc gratuitement sur le thème de la prévention, nous vous invitons...

Charger plus
×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the terms and conditions.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp terms and conditions outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook