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Nos clients

Des atouts majeurs grâce à un partenariat stratégique

Webhelp travaille d’arrache-pied pour tisser de solides relations stratégiques avec nos clients. Grâce au partage des risques et aux contrats de prime, nous travaillons en étroite collaboration afin d’atteindre les objectifs fixés en termes de performance, de transformation ou de résultats financiers.

Nous offrons une valeur tangible ; nos partenaires évaluent notre efficacité en termes de réduction des coûts, d’augmentation des bénéfices, de multiplication des recommandations de la part des clients et d’optimisation de l’expérience client.

Rencontrez les clients qui apprécient de pouvoir bénéficier d’une approche orchestrée de l’externalisation.

Filtrez les clients ci-dessous
Tout
Coach NY
Alstom
Symantec
Fransat
Webhelp runs telesales for Fransat, and offers technical support for the service’s set-top boxes.
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
OKI
Cisco
Liu Jo
GRAS SAVOYE
We provide customer service and telesales for this insurance company, as well as back office support with claims processing.
BONPRIX
Webhelp assists customers with orders and payments via phone and email, providing general support for the mail order and ecommerce sides of the business.
Logitech
Mooncard
Conforama
Essent
Webhelp provides multilingual customer service to this leading energy supplier, across multiple channels.
Guess
Voyageprivé
Webhelp provides customer service to Voyageprivé, which includes handling bookings and offering information to travellers.
La Redoute
We provide customer service for the ordering process, and support the mail order and e-commerce areas of the business.
Smart RX
Banque Accord
Zadig & Voltaire
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Louvre Hotels
We run customer service for Louvre Hotels, which includes handling bookings and providing information to holidaymakers.
Asus
Panasonic
SVP
QuestFactory
Marc Jacobs
Xerox
Munich
FDJ
We provide customer service to those playing the lottery and purchasing tickets, as well as technical support for website users.
Orange
We provide this telecom company with customer service in the areas of billing, orders and subscriptions. Webhelp also runs outbound telesales for Orange.
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Appart city
We provide customer service for this holiday apartment rental company, as well as placing bookings.
Deutsche Telekom
Infopro Digital
Agatha Ruiz de la Prada
France Galop
Lola Cruz
Michael Kors
Canal +
Through Webhelp, Canal+ offers inbound customer service via telephone. Webhelp also provides telemarketing for Canal+ subscriptions through Télésecrétariat, and runs the company’s careers helplin
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
Boursorama
We offer assistance with customer registration on the site, handle inbound service calls, and handle enquiries via phone and webchat.
Ventadis
Younited Credit
Webhelp runs inbound and outbound sales for Younited Credit services, and offers customers assistance with the registration process across online and telephone channels.
Sage
CSF
France 24
Webhelp supports the channel’s subscription service and provides outbound telesales, contacting potential customers.
Chronopost
Webhelp offers customer service for claims processing and information on commercial deliveries. We also handle back office support for undelivered parcels.
Direct Energy
Pretty Ballerinas
Citrix
Closed
Alcatel
Webhelp handles inbound calls for Alcatel, offering customers support with billing, technical support, network information and more. We also handle sales, with both inbound and outbound capability.
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Wolters Kluwer
Colis Privé
We provide customer support on deliveries and claims, and provide back office services on deliveries and undelivered parcels.
IPM
We handle customer service, telesales and outbound mail for this innovative interactive kiosk provider.
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
Toshiba
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
SAF

Actualités et informations

Service Provider
Solution Designer
Technology Enabler
Actualités
Webhelp, Think Human – [press release]

Webhelp entre dans sa prochaine phase de développement stratégique avec une nouvelle marque Webhelp, leader européen de l'expérience client et des solutions métier sur mesure, dévoile aujourd'hui sa nouvelle plateforme de marque, s'appuyant sur une nouvelle identité visuelle et une nouvelle signature. La nouvelle marque du groupe a pour ambition d’incarner les forces de ses 50 000...

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Actualités
Groupe Bruxelles Lambert entre en négociations exclusives pour l’acquisition du groupe Webhelp

GBL annonce ce jour être entré en exclusivité pour acquérir une participation majoritaire dans le groupe Webhelp, aux côtés de ses actionnaires co-fondateurs, Frédéric Jousset et Olivier Duha, qui conserveraient leur rôle de dirigeants fondateurs, ainsi que son équipe...

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Blog
B2B – Enfin une solution simple pour gérer le financement et les paiements d’une PME : le partenariat entre Webhelp Payment Services et ABN AMRO Commercial Finance !

De l'alimentaire à l'électronique, en passant par les biens de consommation et la mode… Tous ces secteurs d'activité BtoB rencontrent souvent la même difficulté à se financer ou à se faire payer, en France ou dans le monde. Pourtant des solutions simples existent, comme l'explique Aline...

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Livre Blanc
Les marketplaces B2B, de plus en plus florissantes

Suite à notre publication de l’année dernière « Le printemps des marketplaces B2B », il est temps de regarder en arrière et de répondre aux questions suivantes : le marché a-t-il bougé ? Les acteurs du B2B ont-ils fait évoluer le modèle économique de leurs marketplaces ?...

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Études de cas
Post Office Limited®

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