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Markus von Rhein

Co-Chief of Global Sales

Markus a étudié l’administration des affaires à Nuremberg, puis a travaillé pour une filiale du groupe d’études de marché GFK à aux États-Unis. Peu de temps après son retour, il a rejoint le groupe SELLBYTEL en 1995 en tant que Key Account Manager en 1995.

Il a ensuite dirigé le centre de compétences du groupe SELLBYTEL et, en 2004, il est devenu membre du directoire. Après des années de travail acharné et de dévouement, Markus a été nommé directeur général de SELLBYTEL en 2005.

En plus de sa mission globale en tant que membre du comité exécutif (Comex), Markus est président de SELLBYTEL | Webhelp Group. Il est responsable des comptes clés globaux et, il prendra désormais le lead sur Webhelp DACH.

News & Insights

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Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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