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Helena Guardans i Cambó

Helena Guardans i Cambó

Président Webhelp Espagne

Avant de créer sa propre entreprise Singular en 1994, Helena a occupé divers postes dans l’industrie de la publicité. En 2001, Singular intègre le groupe SELLBYTEL. Elle est aujourd’hui Présidente de Webhelp Espagne.

Helena est diplômée de l’ESADE et travaille avec différentes organisations, en tant que :

– Membre du conseil d’administration d’Ashoka, une organisation internationale dont la mission est de permettre aux entrepreneurs sociaux de s’épanouir et aux citoyens du monde de penser et d’agir en tant qu’acteurs du changement.

– Membre du Conseil d’Administration de l’Université Ouverte de Catalogne UOC, Université en ligne

– Membre du Conseil d’administration de LECE Liga Europea de Cooperación Económica.

– Membre du Forum international des femmes (IWF), une organisation mondiale qui promeut le leadership des femmes dans 33 pays à travers le monde sur les six continents et travaille à accélérer la carrière professionnelle des femmes dans tous les secteurs et dans les institutions publiques et privées.- Membre du Conseil d’Administration de la Fira de Barcelone, l’une des plus importantes institutions de foires commerciales en Europe.

Helena est mariée et mère de Laura et Oscar.

News & Insights

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Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

...

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