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Customer experience + Contact Centre Services

Le Self Augmented Agent

Allo Media, inventeur du cookie vocal, et Webhelp se sont associés autour d’une vision commune : créer une intelligence artificielle par et pour les agents pour permettre à nos conseillers de se concentrer sur l’essentiel, l’intelligence émotionnelle dans la relation client.  Le Self Augmented Agent, qu’est-ce que c’est ? Une solution analysant les conversations vocales grâce à […]

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