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À Propos de Webhelp

Nous créons des expériences humaines et élaborons des solutions métier adaptées à chaque entreprise.

Nous renforçons la valeur des marques les plus innovantes en enrichissant leurs expériences client. Nous conjuguons intelligence et émotion pour rendre l’entreprise plus humaine.

De la gestion des médias sociaux aux services de paiement, nous accompagnons nos clients pour que chaque étape de l’expérience client soit performante et plus humaine.

Pour nous, nos clients sont aussi nos partenaires. Nous sommes là pour vous, c’est dans notre nature.

Notre communauté internationale est passionnée et n’a pas peur de faire bouger les lignes.

Nous puisons notre énergie dans notre mission : améliorer le quotidien des personnes et des entreprises. Chez Webhelp, nous avons toute la liberté d’exprimer notre passion et nous disposons des outils nécessaires pour satisfaire vos clients comme si c’était les nôtres.
Chez nous, chacun contribue à l’altruisme et à l’empathie de Webhelp. Cette différence concrète est un précieux atout pour nos clients, leurs marques et leurs entreprises.
Cette force est dans notre ADN et nous rend unique

Nous vous offrons l’avantage technologique

Nous intégrons IA, analyse vocale et autres technologies de pointe pour transformer les méthodes de travail et construire une expérience client unique et durable. C’est notre valeur ajoutée.

L’homme et la technologie, à l’unisson.

Webhelp, l’entreprise qui vous fait grandir.

Créatifs et agiles, nous grandissons et nous nous épanouissons chaque jour aux côtés de nos clients, à la recherche de la meilleure solution.
Nous plaçons nos clients au cœur de toutes nos actions.
Webhelp, c’est avant tout un état d’esprit. Y travailler, c’est l’adopter. Êtes-vous prêt ?

 

News & Insights

Webhelp Payment Services
Solution Designer
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Blog
Meet our Advisors – Jennifer from Germany (ep.2)

An emotional elderly customer called our Helpdesk/ Customer Support. The recent passing of his wife and the lack of visitors due to the lockdown had him feeling very lonely. So, he tried to scan and print his old slides to create a photo album of all his happy memories to feel a little closer to his family. He had technical troubles and called up rather upset. First, I comforted him and...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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News
Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

Read 212CAAF2-CC0E-4D90-9134-028C45BDF837 Created with sketchtool.
Whitepaper
The Summer of B2B Marketplaces

Following our last two studies “2017 - The spring of B2B Marketplaces” and “2018 - B2B marketplaces are blossoming”, we once again joined forces with the strategy consulting firm Roland Berger and with Mirakl to take stock of this new year of development for B2B marketplaces. This...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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