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Yan Noblot

Group Chief Technology Officer

Yan Noblot est Chief Technology Officer du groupe Webhelp. Il définit la stratégie informatique de Webhelp et veille à ce que tous les systèmes soient correctement mis-en-place pour soutenir les opérations et les objectifs du groupe.

Avant de rejoindre Webhelp, Yan Noblot était Senior Vice President, responsable de la pratique Global Digital du secteur des applications chez Atos. Il a occupé divers postes liés à l’amélioration des performances et à la transformation des activités du groupe Atos. Auparavant, Yan était responsable de la sécurité puis des opérations de la division chargée de la fourniture et de l’exploitation des systèmes critiques des Jeux Olympiques. Il a participé à 4 Jeux olympiques et a participé à la préparation de 3 autres.

Au début de sa carrière, Yan a travaillé pour Schlumberger en tant que spécialiste de la sécurité de l’information, où il a conçu et mis en place des systèmes sécurisés pour l’industrie pétrolière et gazière.

De nationalité française, Yan a vécu et travaillé dans huit pays (France, Japon, États-Unis, Grèce, Italie, Royaume-Uni, Singapour et Espagne) sur trois continents. Il est diplômé de Telecom Paris et titulaire d’un MBA de l’Erasmus School of Management de Rotterdam.

News & Insights

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Blog
How emotion can take customer satisfaction to the next level

Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...

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News
Three silver awards for Webhelp at a night with the stars in London

The European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...

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News
Dave Pattman to host CCA webinar on how AI is changing the CX game

Dave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...

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Whitepaper
The Hub #11 Generation Z – September 2019

Our 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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