Julien a rejoint Webhelp Payment Services en 2017 en tant que Directeur de la Conformité et du Contrôle Interne. Auparavant, Julien a passé 17 ans dans une société de financement au sein d’un groupe mutualiste dédié aux professionnels de la santé. Il y a exercé plusieurs fonctions, notamment Responsable Qualité, ou Directeur de la conformité.
Julien est diplômé de Sciences Po Lyon.
Author: Ewan McKay, Marketing and Communications Manager, Webhelp The recent YouGov study commissioned by Webhelp, illustrated a strong preference for human-to-human contact versus AI-powered customer service tools. Here, we take a deeper dive into the individual points of view behind these results, as Webhelp’s Marketing and Communications Manager, Ewan McKay, shares the people’s voice from...
It’s World Environment Day! The perfect time to announce that Webhelp is switching to 100% recycled paper across all its sites across the United Kingdom. World Environment Day is a United Nations spotlight designed to drive worldwide awareness and action to protect the environment. Webhelp...
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Webhelp's Director of IT services, Stephen Dickson, joined record breaking Cystic Fibrosis warrior, Josh Llewellyn-Jones, this week, as he attempted his latest endurance feat by cycling from Edinburgh to Cardiff in just five days. Stephen cycled with Josh and his team for the final three days of...
How do we really want to interact with brands? What do we really think about AI and Automation? How important is it to strike the right balance between human talent and AI and Automation for CX? Read our new paper to find out more. The Webhelp Disruptor Series. Be part of...
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