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Webhelp “Think Human”

Webhelp rings in its next phase of strategic development with new brand Paris-headquartered Webhelp, the European leader in customer experience and business solutions, today revealed its revamped brand platform, supported by an updated visual identity. The group’s new brand reunites the strengths of its collaborators in 36 countries today and plays a key role in its ambitions to grow to a...

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Uutiset
Groupe Bruxelles Lambert enters into exclusive negotiations for the acquisition of the Webhelp group

GBL announces today it has entered into exclusive negotiations to acquire a majority stake in the Webhelp group, together with its co-founding shareholders, Olivier Duha and Frédéric Jousset, who would retain their role as founding executive directors, and its management team. Founded in 2000,...

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Uutiset
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

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Uutiset
Webhelp laajentaa erinomaista nearshoring-portfoliotaan

Webhelp on ostanut Runwayn, johtavan monikielisen liiketoimintaprosessien ulkoistamisyrityksen, joka keskittyy asiakaskokemusten rakentamiseen PARIISI, 16. toukokuuta 2018. Maailman johtava liiketoimintaprosessien ulkoistamiseen ja asiakaskokemusten rakentamiseen keskittynyt yritys Webhelp on...

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Uutiset
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global Innovation Research Manager)   As European market leader in customer experience, we are conscious that Artificial Intelligence is going to transform our sector in a lasting way. Moreover, our...

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Uutiset
GDPR: rethinking our relationship with data

GDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and imagined, and contradicting opinions, the Webhelp Group, in collaboration with all parties involved, chose an innovative, pragmatic, and straightforward approach to the challenge. There is no denying that the relationship from economic players and individuals to personal data is undergoing change....

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Case-tutkimukset
Menestystä palvelun kautta johtavalle toimistotarvikeyritykselle

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Case-tutkimukset
EE – Saumaton ylösajo ketterillä menetelmillä

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Sky

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Groupon

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Post Office Limited®

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Shell Energy

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