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Metin Tarakçı

Metin Tarakçı

CEO Webhelp Turkey & Jordan​

Metin graduated from Istanbul University with a degree in German Language and Literature in 1996 and started working in Koçbank call center. In 1998, he transferred to Egebank Special Projects and Business Development Department and worked as a Project Specialist and Team Leader. Later on he served as Deputy Director of Alternative Distribution Channels in Demirbank (HSBC) and consequently held the position of Director of Call Center for Alternative Distribution Channels in Koçbank between 2001 and 2005. Metin joined CMC in 2005 as Deputy General Manager and served as General Manager of CMC after 2010. He joined the Callpex family as of February 2013 and is the CEO of Webhelp Türkiye currently. Metin is also the Chairman of the Board of Directors of the Call Centers Association.

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240,000 Webhelp honeybees support biodiversity on World Environment Day

As communities the world over contemplate the challenge of biodiversity loss — the theme of this year’s World Environment Day — customer experience provider Webhelp is settling into its role of bee guardianship, with nearly a quarter of a million of the buzzing creatures residing happily at its office sites in Sheffield and Kilmarnock. The beehive initiative has been supporting local...

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Blog
Customer engagement insight for 2020 and beyond

In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew Hall, Director of Strategic Engagements, Webhelp UK region, takes a look at how this is having an impact on the evolving customer engagement landscape. The onset of...

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News
Webhelp Dunoon employee joins frontline battle against COVID-19

Rachel Gillespie, a customer service advisor at Webhelp Dunoon, has graduated from her nursing training thirteen weeks early in order to join the fight against COVID-19 at Glasgow Royal Infirmary.   Rachel is a highly valued employee at Webhelp, where she supports vulnerable...

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Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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