- Customer Experience and Contact Centre Services
- Webhelp Payment Services
- Global Enterprise Services
Paris, 10 February 2020
Axel Mouquet, Deputy General Manager and Chief Commercial Officer of Webhelp Payment Services, a subsidiary of Webhelp group dedicated to payment and credit management, has been promoted to President and CEO.
He succeeds Dominique Chatelin, who has been the head of Webhelp Payment Services for the past 13 years, has now become President of the Supervisory Board of this entity.
A graduate of ESSEC business school, Axel Mouquet joined Webhelp in 2008 as Key Account Manager, before taking over the top management role of the Compiègne site in 2012. He then joined the subsidiary Webhelp Payment Services, first as Director of Business Development at the end of 2014, then as Chief Commercial Officer in January 2018.
Over the last 12 years within the group, Axel Mouquet has played various key roles in the development of Webhelp and has been instrumental in establishing Webhelp Payment Services as the leader for B2B Marketplace payments in Europe.
Making business more human for the world’s most exciting brands.
It’s through this commitment that Webhelp enriches customer experience, and designs business solutions that create value for the world’s most exciting companies.
Webhelp is a partner across a range of services that include customer experience solutions, social media moderation through and payment services.
Hundreds of brands across the world trust Webhelp because of their people, the culture they work in, and the ideas and technology they put to work.
By choosing Webhelp they access the passion and experience of 55,000 game-changers from more than 140 locations in 35 countries.
Webhelp is the European leader in their industry, with a revenue of €1,4B in 2018, and aims for a global leadership position. Webhelp is currently owned by its management and GBL, a leading global investment holding, as of November 2019.
A subsidiary of Webhelp, Webhelp Payment Services, the European leader in B2B payments, simplifies and secures its clients’ financial relationships with their partners and customers.
Thanks to a unique B2B payment services platform, Webhelp Payment Services offers tailor-made solutions to accelerate the growth of companies and their international development in the digital and multi-channel world. Webhelp Payment Services is the partner of the world’s largest companies in their respective sectors.
It is an accredited payment institution by the ACPR and is a member of FranceFintech.
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