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WFH – Best practices of effectively managing a team – Part 2

Blog
17th July 2020

One of the greatest misconceptions about managing a remote team is that it exclusively needs a new set of skills. However, managers must work harder to foster a positive team dynamic to ensure remote workers feel part and parcel of the whole group as they would in the office. It requires a constant proactive approach. And below are additional best practices to ensure that you stay in sync with your remote working team.

Remember their career paths
It’s common for a team manager to focus on the main agenda or project at a given time often forgetting that the team members have their career goals. Despite them being virtual, they too have goals and aspirations. It’s important to ensure they make progression in their careers for growth and self-development to avoid frustration and confusion. Having regular one to one conversation brings you to understanding their individual career development aspirations.

Balance schedule inconveniences
With regards to virtual teams that work globally, be flexible in understanding that your team members operate on different environments with change in time zones. It’s thus your responsibility to entrust your team with freedom and flexibility to get their work done on the schedule that helps them to be more productive rather than being rigid on the assigned time schedule. They should however keep it consistent.

Remote friendly whiteboarding
As a manager, it is your duty to create a simulation of what other office going employees typically use to share documents or during brainstorming sessions. Tools like Teams, Mural, Miro, Parabol, Google Docs are optimal for remote teams. They engage, empower and assists in the easy execution of tasks within the teams. These online tools enhance collaboration and also provide creative spaces for the remote teams to exchange ideas.

Meet in person when possible
As a way of strengthening the bond within your team members, it’s admissible to meet occasionally if the work setting isn’t fully remote. This helps in nurturing a sense of belonging as well as a way of creating a team feeling. The energy from these meetings is always high and provides an opportunity to have even further discussions around the vision, culture and the team’s future objectives.

Owing to the current obligatory social distancing measures resulting from the Covid-19 pandemic, many companies have resulted to embrace virtual working and are benefiting from these best practices to effectively manage their remote teams. At Webhelp we pride ourselves in providing professional, adequate and timely services by using our remarkable remote working culture integrated in our business model right from our company’s founding.


Article by: Evelyn Kamau

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