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Webhelp Wins Customer Experience Provider of the Year Title at Global Sourcing Association Awards

Leading global customer experience and business process outsourcing company, Webhelp, has been named Customer Experience Provider of the Year at last night’s (Nov 10) prestigious Global Sourcing Association Awards (GSAA), formerly known as the National Outsourcing Association (NOA) Awards. Now in their 13th year, the GSAA are completely independent and are therefore among the most […]

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Webhelp Starts Partnership with Facilities Management Team at the Co-Op

Leading global BPO and customer experience expert, Webhelp, is pleased to announce that as of April 1, 2017, it will begin to provide the National Operations Centre service for the Co-op Group Facilities Team. The new service will focus on a combination of voice, webchat and email customer communication. The contract will be handled from Webhelp’s […]

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Personalisation – are the under 35s being left out?

Personalisation. It’s a much talked about subject and one of the latest key concepts in retail marketing. So much so that the tendency is to think everyone knows what it means. But a recent survey conducted by leading global customer experience expert, Webhelp, revealed some surprising results that show this is definitely not the case. […]

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Brits Are Looking Forward to a Traditional Family Christmas

  Electronic devices and computer games don’t make it into top 10 of gifts   With Christmas just days away, the majority of Brits are looking forward to time with friends and family this festive period, according to the latest consumer research from customer experience expert, Webhelp. An online survey of 500 UK adults revealed […]

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Colleagues in India Celebrated at Star Awards

  CEO gives Vidya Foundation 150,000INR cheque Leading global customer experience outsourcer, Webhelp, celebrated the dedication and commitment of its colleagues in India at the company’s annual Star Awards on Saturday (Nov 12) held in the sumptuous surroundings of the LPT Lawns at the Tivoli Gardens in New Delhi.   Representatives from senior management in […]

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