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Webhelp Given ‘Special Judges’ Award at CCA Excellence Awards

  Leading global customer experience and business process outsourcing company, Webhelp, received one of only two ‘Special Judges’ Awards handed out at last night’s (Nov 17) Contact Centre Association (CCA) Excellence Awards, held in the Hilton Hotel in Glasgow.   The CCA Excellence Awards are in their 20th year of recognising and celebrating those companies […]

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President of Madagascar Inaugurates Webhelp’s New Site

President of the Republic of Madagascar, Hery Rajaonarumampianina, has inaugurated the new offices of leading global customer experience expert, Webhelp. Webhelp launched itself in Madagascar in April 2013. Since that time the business has grown rapidly from 60 colleagues to more than 300 today and serves 12 clients in the telecommunications, e-commerce and travel industries. […]

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Webhelp Receives Six Nominations in the South African BPO & Contact Centre Awards

Leading global customer experience and business process outsourcing company, Webhelp, is celebrating after being named a finalist in six categories at this year’s South African BPO & Contact Centre Industry Awards. These awards, run by the CCMG and BPeSA, aim to identify talent, top performance and best practice within the contact centre industry in South […]

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Advantages of outsourcing

Business process outsourcing (BPO), usually known simply as outsourcing, is the most effective way to stay in control of your company’s support functions. Here are eight reasons why your business should be outsourcing. Reduce your costs With process automation and resource sharing, most BPO solutions will help you bring down your operating costs. Get a […]

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Webhelp Wins Gold and Silver at 2016 European Contact Centre & Customer Service Awards

Leading global customer experience and business process outsourcing company, Webhelp, beat off stiff competition to take gold and silver awards at last night’s (Nov 21) prestigious European Contact Centre & Customer Service Awards (ECCCSA), held at the Hilton Park Lane, London.   Webhelp secured the top award in the Best Application of Technology category for […]

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