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Webhelp Becomes Key Partner in New Global Food Sales Initiative, Gourming

Webhelp has been selected as the financial transaction and customer experience partner for the new Gourming initiative launched in Paris on January 18. Gourming, a name derived from Gourmet and Sourcing, is a B2B marketplace to allow small and medium artisan French food manufacturers and producers easier access to international markets to sell their products. […]

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Webhelp Develops Performance Compass to Improve Customer Experience

Leading global customer experience and business process outsourcing company, Webhelp, has developed a new tool that allows it to monitor and manage the performance of its advisors in a consistent way across the business and ensure they are receiving the right coaching and development. Webhelp’s Performance Compass, which has taken a team of 13 people […]

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One Third of UK Adults Are Worried About Their Financial Future

33% are worried about the rising cost of living 35% of people looking to take out new credit would use it to pay for general living expenses 80% of people have a credit card, loan or both Leading global customer experience expert, Webhelp, has unveiled a worrying picture of financial stress among UK adults with […]

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Webhelp Shortlisted for Five BPeSA Awards

Following hot on the heels of its success at the 2016 CCMG Awards on Saturday, Aug 27, leading global customer experience and business process outsourcing company, Webhelp, is again celebrating after receiving six nominations in five categories at this year’s BPeSA National Industry Awards. Craig Gibson, CEO of Webhelp SA, said: “The team did a […]

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Webhelp Announces Debt Refinancing

Webhelp, a global leader in business process outsourcing (BPO), has announced the closing of a €75m add-on and a re-pricing of its existing €560m First Lien Term Loan Facilities. Pro forma for the new raise, the total First Lien Term Facilities are €635m. The transaction optimises Webhelp’s financing structure by decreasing annual interest expense as […]

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