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Growth Continues with Launch of Webhelp Nordic

Acquisition of Top Nordic Customer Experience Firm GoExcellent Completed Leading global customer experience company, Webhelp, has confirmed the acquisition of top Nordic customer relationship management firm, GoExcellent, announced in June, has been completed. The company will now be rebranded as Webhelp Nordic. Webhelp Nordic brings an additional nine centres and 1,700 people across Sweden, Finland, […]

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Webhelp Renews Partnership with Falkirk FC

  Falkirk FC is delighted to confirm its continued partnership with Webhelp UK as the company agrees a renewed sponsorship deal with the club. To mark the occasion Falkirk FC players Paul Watson, Tom Taiwo and James Craigen visited Webhelp’s UK headquarters in Larbert. While on site, the players took time to pose for pictures […]

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Trust and Customer Experience are Where the Battles for Customers are Being Fought in Retail Banking

13% of people trust their bank less now than 12 months ago Lloyds tops list of most trusted retail banks People do not necessarily trust the bank they use 49% of people happy for a bank to hold their personal data if they trust that bank Following the well documented crisis in the banking sector […]

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Which Factors Influence Your Choice of Lender?

With credit playing such an important role in our daily lives the number of businesses lending to the public is increasing. Once the playground solely of traditional financial institutions, lending is now seen as a significant contributor to the bottom line for a variety of different types of company. In an increasingly crowded and competitive […]

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Webhelp Wins at BPeSA Awards

  Leading global customer experience and business process outsourcing company, Webhelp, is celebrating after one of its team, Barry Jacobs, was named project manager of the year at the BPeSA National Industry Awards, held in Capetown on Saturday, Oct 15, 2016.   Craig Gibson, CEO of Webhelp SA, said: “I am delighted that Barry has […]

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