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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.

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Zadig & Voltaire
We provide customer service to this theme park operator across multiple channels, assisting with ticket bookings and offering information to visitors.
This online retailer partners with Webhelp for its customer service. We provide assistance with ordering and aftersales across multiple channels.
France Galop
We provide retentions services to this well-known online sales platform for enterpreneurs. Our advisors work primarily across the voice channel.
Webhelp offers telephone-based customer service to this online retailer, supporting customers through the ordering and sales process as well as handling aftersales.
Cicek Sepeti
We provide customer service to this online flower delivery company. Across, telephone, email and webchat, we handle orders and help customers through the sales and ordering process.
Onur Air
We provide booking and sales services to this airline, working across multiple channels to provide a fast and efficient service.
Pegasus Airlines
As part of a strategic partnership with this leading Turkish airline, Webhelp provides booking and sales services across multiple channels. We work with Pegasus on an ongoing basis to develop new and
Webhelp provides social media services, including analysis and follow-up support, to this global full-service digital agency as part of a strategic partnership.
Working across multiple channels, we provide subscription, a readers’ hotline, and advertising sales services to this leading Turkish newspaper
Webhelp provides outbound data validation and database updating services for this large search engine company. Our advisors contact Yandex customers by phone to ensure that all of their information is
We offer customer support and assistance with orders, purchasing and aftersales to this appliance manufacturer. Working across webchat, email and voice channels, our advisors provide fast, knowledgeab
We offer support with the purchasing and aftersales process for this appliance manufacturer. Our advisors communicate over email and voice channels.
Our talented advisors provide technical support and customer service to this online solutions company. We work across multiple channels, including voice and email.
Sushi Co
Webhelp works as a strategic partner to conduct e-reputation analysis for this restaurant, offering consumer insight and alerting them to potential issues.
Webhelp’s advisors provide customer support and assistance for this car rental company. They work across voice, email and other channels to offer an effective and timely service.
We provide customer service for this tire manufacturer, communicating with both customers and suppliers across multiple channels. Our people ensure that BriSA enjoys consistently successful customer r
Our services for this security services company include collections, customer service and account management. We serve Pronet’s customers across multiple channels, supporting both homes and business
Pratik Depo
We offer customer service to this storage and logistics firm, working across multiple channels. Our advisors assist their customers with booking, orders and other services.
Webhelp provides customer service to this insurance provider. Working across multiple channels, our advisors handle both in- and outbound queries.
We offer customer service and sales services, both in- and outbound, to this leading insurance provider and its customers.
Webhelp provides customer assistance, credit card sales, and collection services to this bank, working across voice and e-mail channels.
We offer customer service for this real estate and development group. Working across multiple channels, our advisors handle incoming queries across e-mail and voice.
Abdi Ibrahim (pharma)
Webhelp provides inbound contact services for this pharmaceutical company, providing information and advice regarding its products.
Webhelp provides customer service for this online retailer, offering assistance with purchasing, orders and aftersales. Our advisors work across voice and e-mail channels.
This international payment services provider contracts with Webhelp to offer customers assistance and support in using their products.
Borusan Otomotiv
Webhelp provides multilingual support to customers looking to purchase Borusan Otomotiv products. We also offer a needs-based, personalised sales service.
Land Rover
Land Rover’s Turkish distributor contracts Webhelp to provide their 24/7 roadside assistance telephone service. Our advisors work around the clock to ensure that Land Rover customers are assisted pr
Webhelp provides a 24/7 roadside assistance line for the Mini distributor in Turkey. Our advisors coordinate assistance and ensure the service runs smoothly.
We operate the 24/7 roadside assistance service for Turkey’s BMW distributors, handling emergency contacts and coordinating help for customers.
BNP Paribas
Webhelp provides outbound sales and marketing services for this leading international bank.
Our services for this insurer include customer service across multiple channels. Webhelp’s advisors offer support regarding insurance products and claims.
Webhelp provides customer service to this nationwide Turkish bank. In addition to telephone-based service surrounding bank products like loans and credit cards, Webhelp also provides assistance with t
We assist this leading bank’s customers with online and telephone banking. Our advisors work across the voice channel, coaching customers in using Garanti services and providing round-the-clock help
Webhelp contracts with this large bank to offer customer service across the voice channel. We handle a range of services, including sales and assistance with banking products.
Our contact centre offers customer service and overflow provision to this bank. We work primarily across the voice channel.
We provide multilingual customer service to this investment bank, mainly across voice channels.
Our services for TTNet, the largest internet service provider in Turkey, include customer service, information on orders and repairs, and sales. We work across webchat, email and voice channels.
Webhelp provides in- and outbound customer service, technical support and sales for this leading telco. We work across multiple channels, including voice, webchat and social media.

News & Insights

Service Provider
Solution Designer
Technology Enabler
Meet our Advisors – Romina from Madagascar (ep.1)

One of the most intense experiences I had recently was with a customer, a mother of two, who had organized a trip for her family to Tahiti. After saving for 5 years, she was ready to make her family vacation dreams come true. While making the reservation online, she, unfortunately, entered the wrong date of the departure flight. When she realized her mistake, her world was falling apart...

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Webhelp response to the Covid-19 Coronavirus

Webhelp Business Continuity in a responsible manner Our response to the Covid-19 crisis ensures the continuity of our business for our people, our clients and their customers. We face an unprecedented time of disruption and uncertainty. From individuals, to families, to companies, we have all...

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Webhelp acquires PitechPlus – a leading software solutions expert

The Webhelp Group announces the acquisition of PitechPlus, a Romanian company that designs, develops and deploys custom - made software solutions, particularly in the areas of sales digitalization and process automation. PitechPlus already supports major European companies in their digital strategy...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!


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B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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