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30+
Years of experience in payment
1.5
Billion of euros cash-in per year
1000
People dedicated to payment services at Webhelp
35
Countries covered
1
Payment Institution - ACPR licence
1
Collection Agency (Solvencia)

Our Collection Factory service goes above and beyond standard debt collection practices. We offer a white label solution to your business, whether you operate in B2B or B2C environment. We use a whole range of advanced debt recovery tools and processes, including:

  • The latest-generation platform recovery
  • A business intelligence and scoring platform, adaptable to fit the profile of your debtors
  • PLC multi-channel contact – we utilise voice calls, SMS, emails and voicemail to get in touch

This process enables Webhelp Payment Services to optimise our collection practice, offering ongoing performance improvement.

To explore implementing an engineered solution like Collection Factory in your business, contact our regional expert .

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