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Helena Guardans i Cambó

Helena Guardans i Cambó

Chairman Webhelp Spain

Prior to creating her own company Singular in 1994, Helena occupied various positions in the Advertising industry. In 2001, Singular became part of the SELLBYTEL Group. Today she is President of Webhelp Spain.

Helena graduated from ESADE and participates with different organizations, such as:
– Member of the board of Ashoka, an international organization with the mission of allowing social entrepreneurs to thrive and enabling the world’s citizens to think and act as changemakers
– Member of the Board of Open University of Catalonia UOC, University on line
– Member of the Board of LECE Liga Europea de Cooperación Económica.
– Member of IWF International Women Forum The International Women’s Forum builds better global leadership across careers, continents and cultures by connecting the world’s most preeminent women of significant and diverse achievement.
– Member of the Board of Fira de Barcelona, one of the most important trade fair institutions in Europe.

Helena is married and mother of Laura and Oscar.

News & Insights

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Blog
Meet our Advisors – Cédric from Madagascar (ep.4)

​During the COVID-19 situation, a client was looking for a direct flight to Africa, desperate to leave before the borders closed. Unfortunately, her flight got cancelled three times in a row. So I had to search a lot of internal flights to help her. Finally, after an extensive search I found a flight that was not cancelled. When I was able to tell her the good news, she was over the moon...

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News
78% of directors believe customers are paying more attention to responsible business practices since pandemic

New research from Gobeyond Partners, the consulting firm focused on customer journey transformation, and Webhelp, Europe’s leading provider of outsourced customer engagement services, has today revealed that responsibility, transparency and trust are now perceived to be more important than they...

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Whitepaper
Whitepaper: Reimagining service for the new world

A framework for tomorrow’s successful customer-focused operating models As the urgency for change and transformation intensifies in the post COVID landscape, some pivotal questions will be raised: How different will service look and feel in the future? How will businesses and their operations...

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News
Press Release: Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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Case Studies
Flexible customer service in fashion

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