Close

Choose a country

United KingdomEnglish
South AfricaEnglish
IndiaEnglish
InternationalEnglish

Advantages of outsourcing

Blog
6th June 2018

Business process outsourcing (BPO), usually known simply as outsourcing, is the most effective way to stay in control of your company’s support functions. Here are eight reasons why your business should be outsourcing.

Reduce your costs
With process automation and resource sharing, most BPO solutions will help you bring down your operating costs.

Get a clearer idea of costs
In many cases it is hard to clearly identify the costs associated with carrying out individual processes because they are incurred at different levels within your organisation. BPO solutions enable you not only to identify your costs accurately but also result in variable costs that adapt automatically to your business activity, as opposed to fixed costs which are very hard to change (such as your payroll and systems depreciation).

Improve quality
With highly specialised teams on board, you can keep pace with changes in the law and get access to innovative systems and skills that are not available in-house.

Greater flexibility
Managing fluctuations is delegated to companies able to balance the workload of several clients, with different cycles.

Reorganise your company
By outsourcing certain functions to BPO partners, you can refocus your organisation and reorganise it to meet your needs.

Little or no investment required
Your financial situation can quickly improve because you will have direct access to advanced systems and processes without any investment on your part.

Changes to processes
You can instantly improve the way a particular function operates without having to implement long training workshops, call on consultants or make senior management support investments.

Benefit from someone else’s expertise
When you outsource to a partner, you benefit from their expertise because the task you are passing on to them forms part of their core business, their specialty. This means they can offer you an effective, professional service in line with the latest legal, economic and technological developments in the sector.

If you have enjoyed this article, feel free to share it or take a look at our website!


Leave a Reply

Your email address will not be published.Required fields are marked *


Webhelp
Article by: Webhelp

News & Insights

Recommended for you
Service Provider
Solution Designer
Technology Enabler
Blog
Tips to optimise your business’ cash flow

Lack of cash: all fashion brands are short of cash at some time or another. This was the reason for organising a workshop entitled: "Cash is king - How to optimise cash flow at each stage of your development". It was suggested by the Fédération Française du Prêt à Porter Féminin (French Federation of Women's Ready-to-Wear Clothing) and by Webhelp Payment Services, during the 2018 Traffic...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp Group, a leading global BPO and customer experience company, today announced that it has entered into an agreement to acquire 100% of Sellbytel Group. Sellbytel is a wholly-owned subsidiary of Omnicom...

News
WEBHELP REINFORCES ITS BEST-IN-CLASS NEARSHORE PORTFOLIO: Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed

PARIS, May 16th, 2018 – Global leading BPO and customer experience company Webhelp has confirmed the acquisition of the majority of the share capital of top multilingual nearshore firm Runway BPO has been completed. Runway, which is headquartered in Riga – Latvia, brings an additional...

Case Studies
Post Office Limited®

...

×

Webhelp Cookies Preference Centre

Strictly Necessary Cookies
The website requires the use of cookies for essential functional requirements and these are outlined in the terms and conditions.

Enhanced Functional Cookies
Some features of this website use services provided by third parties websites. These features use cookies to implement their services on this website and may collect data about your visit to help them optimize their functionality. The Webhelp terms and conditions outlines the cookies used by these services.

We have links to social networking such as Twitter, Facebook and LinkedIn.
These websites are third party sites. We do not place cookies on their behalf, and do not have control over the way they collect or use your data.
We encourage you to read more about their policies:
Twitter
LinkedIn
Facebook