Roxane plays a key role in building Webhelp’s expansion as a global industry leader.
Prior to joining Webhelp, Roxane Divol was the Executive Vice President and General Manager of Website Security for Symantec. In addition, Roxane created and incubated Cybercube, a start-up offering cyber analytics platform company that today is funded by Symantec and ForgePoint Capital.
Prior to joining Symantec, Roxane was a Partner at McKinsey & Company as a leader of its Technology, Media, Telecom as well as Marketing and Sales Practices. She also created and led McKinsey’s West Coast Executive Women’s Roundtable series.
Roxane was – amongst others – named to the Top50 Most Powerful Women in Technology 2017 by the National Diversity Council.
Roxane holds dual French and Colombian citizenship. Her cross-cultural experiences have helped her to assess and transform global organizations. She is a director at Wolverine Worldwide and currently sits on the board of the Global Fund for Women. She graduated from Ecole Polytechnique and Insead. Roxane is passionate about women’s rights, including access to education, healthcare, jobs, voting rights, and other inequities facing women and people across the globe.
Author: Helen Murray, Webhelp Chief Customer Solutions Officer As we prepare to release our new Whitepaper on the importance of humanising business and creating positive emotional connections, Helen Murray, Webhelp Chief Customer Solutions Officer, looks at the current research and why keeping your customers ‘Very Satisfied’ is still not good enough! In this digitised consumer world,...
ReadThe European Contact Centre and Customer Service Awards were held last night at Evolution London in Battersea Park. The event was a glittering affair with over 130 tables filled to the brim with the brightest and best in the industry. The stars were out in force too, with distinguished...
ReadDave Pattman, Managing Director of CX Services at Gobeyond Partners, part of the Webhelp Group, is to present an exclusive webinar for CCA, the independent professional body for customer service experience. Digital products like driverless cars, chatbots, smart speakers, drones and...
ReadOur 11th edition of The HUB is here! In this edition, we give you insights about the new generation – Gen Z who are not only game changers but also a force to reckon with. And is data collection a friend or foe? Under this question lays the bedrock of our relationship with data collection which...
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