Ronald van Schijndel has been appointed as the new CEO of Webhelp the Netherlands. Ronald steps into this role following the unexpected passing of our dear colleague and former CEO Gert-Jan Morsink with whom he’s worked closely on the development and growth of the business since 2012. Thanks to his experience and passion for organizational development Ronald has been a key influence in shaping the current business earning the respect of his colleagues and peers along the way.
After obtaining a master’s degree in Business Economics at Rotterdam’s Erasmus University, Ronald started his career in consulting at KPMG before taking on various senior leadership positions at Deutsche Post DHL. Upon his return to the Netherlands in 2010 he was appointed Managing Director of DHL Global Mail. In 2012 he took on a new challenge and joined Webhelp, first as Managing Director Belgium and then as Chief Operating Officer for both the Dutch and Belgian activities.
The Dutch management team will be completed by Jan Willem Hoekman and Thomas Blankvoort. Jan Willem will continue in his current role as CFO and Thomas has been appointed Chief Commercial Officer as of today. Both bring extensive experience in Customer Experience and Business Process Outsourcing to the organisation.
Webhelp, the European market leader in customer experience and business process outsourcing, signed a cooperation agreement with UWV Werkbedrijf on 17 January. With this agreement, Webhelp fulfills its ambition to play an important role in filling jobs for people not in the labor force. The UWV, in turn, endeavors to introduce these candidates to Webhelp and to help a minimum of 100...
KYC or Know your customer is the name given to the process of verifying the identity of a company's customers. The term is also commonly used to refer to banking regulations and the specific identification rules it imposes. However, the need to identify customers is increasingly important,...
Content Guru has entered into an important new partnership with leading global customer experience expert, Webhelp. This partnership will see the delivery of award-winning storm® Customer Engagement Hub™ and Cloud Contact Centre services to Webhelp’s enterprise clients across...
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