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KYC: Compliance and improvement of customer experience

KYC or Know your customer is the name given to the process of verifying the identity of a company’s customers. The term is also commonly used to refer to banking regulations and the specific identification rules it imposes. However, the need to identify customers is increasingly important, ranging from banking to insurance, car rental companies […]

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Alberto Cori

Alberto’s varied career background has given him experience in customer care, web content design and even journalism. He has been with the company since 2002, rising from Call Centre Manager to Business Development Manager over a short time. Alberto graduated from the Università degli Studi di Milano and is bilingual.

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