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Recognition for Dutch colleagues at Webhelp’s annual Star Awards

Webhelp celebrated the dedication and commitment of its colleagues at the company’s annual Star Awards on January 27th. Prizes were awarded to employees who have made a big difference for Webhelp. The management issued 13 awards. Erwin Mekking, HR and Services Director: “The Star Awards are an excellent opportunity to reflect on what is important […]

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KYC: Compliance and improvement of customer experience

KYC or Know your customer is the name given to the process of verifying the identity of a company’s customers. The term is also commonly used to refer to banking regulations and the specific identification rules it imposes. However, the need to identify customers is increasingly important, ranging from banking to insurance, car rental companies […]

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Webhelp Announces Debt Refinancing

Webhelp, a global leader in business process outsourcing (BPO), has announced the closing of a €75m add-on and a re-pricing of its existing €560m First Lien Term Loan Facilities. Pro forma for the new raise, the total First Lien Term Facilities are €635m. The transaction optimises Webhelp’s financing structure by decreasing annual interest expense as […]

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Ronald Van schijndel appointed CEO webhelp the Netherlands

Ronald van Schijndel has been appointed as the new CEO of Webhelp the Netherlands. Ronald steps into this role following the unexpected passing of our dear colleague and former CEO Gert-Jan Morsink with whom he’s worked closely on the development and growth of the business since 2012. Thanks to his experience and passion for organizational […]

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Roy Zaal shortlisted for the Young Sales Professional of the Year Award

Business Consultant Roy Zaal has been named as a finalist in the category Young Sales Professional in this year’s SMA (Sales Management Association) Awards. The SMA Awards encompass three categories: Young Sales Professional, Senior Sales Professional and Commercial Director of the Year. Members of the SMA nominated sales talents last year. The key criteria are: […]

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