A rigorous, customer-centric approach to business process outsourcing empowers our clients to achieve positive transformation, performance improvement and considerable financial gain as a result of exceptional customer service.
Webhelp’s services enable effective business process outsourcing, meet and exceed client expectations and function almost entirely in the interest of engineering the ideal customer experience.
One of the main marketplace elements you should consider is, of course, the business model and profitability. How can I develop my marketplace project into a profitable long-term business? Here are three key questions you should ask yourself to find out. What ratios should I envisage in my business model? By its very nature, and for the sake of profitability, a marketplace should not be managed...
Creating 150 new jobs in 2019 Webhelp Nordic is setting up their second office in Östersund initiating an extensive recruitment process. Our plan is to bring in 150 new colleagues during the spring. - Östersund provides fantastic growth opportunities for us, explains Camilla Lundgren, Nordic...
Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in...
Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...
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