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News
Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on...

News
Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting...

Blog
The augmented seller

B2B expresses new needs, initiated by the digitalization of the customer journey and influenced by...

Blog
[Fashion] Take advantage of the “Made in Spain” boom

In recent years, the "Made in Spain" tag-line has positioned itself like never before in the...

Blog
Tips to optimise your business’ cash flow

Priscilla Jokhoo, Business Services Director at the Fédération Française du Prêt à Porter...

Blog
Key features of a B2B marketplace

Creating a B2B MarketPlace may seem a complex task and it is difficult to get it right when there are so many things you need to remember. Here is a...

Blog
B2B Payments: How they are different from B2C

B2C and B2B payments are different. But what are these differences in terms of e-commerce, and how...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back...

News
Webhelp group agrees to acquire Sellbytel in transformational transaction

Acquisition strengthens Webhelp’s position in the European CRM BPO Market   Webhelp...

Blog
International b2b e-commerce: mistakes to avoid

Increasing numbers of B2B businesses both large and small are setting their sights on trading...

Blog
Advantages of outsourcing

Business process outsourcing (BPO), usually known simply as outsourcing, is the most effective...

Blog
8 advantages of outsourcing (BPO)

Business process outsourcing (BPO), usually known simply as outsourcing, is the most effective...

News
Webhelp acquires Runway BPO

Webhelp reinforces its best-in-class nearshore portfolio Acquisition of Top Multilingual Customer Experience Firm Runway BPO Completed PARIS,...

News
Artificial Intelligence: a new era of transformation for customer relations

ARTIFICIAL INTELLIGENCE: A LEVER TO INCREASE HUMAN CAPITAL  (Catherine Fauchoux – Global...

News
GDPR: rethinking our relationship with data

GDPR—these four letters are inescapable as we begin the year 2018. Amid concerns, both real and...

News
WEBHELP NORDIC SAMARBETAR MED TELENOR i NORRKÖPING

Anställer mer än 300 nya medarbetare Webhelps satsning i Norrköping tar nu fart I...

News
WEBHELP NORDIC FLYTTAR IN I TULLKAMMAREN I UMEÅ

Möter upp Telenors ökade behov – anställer 200 nya medarbetare Webhelps satsning i Umeå...

Whitepaper
The Spring of B2B Marketplaces : Modelling the impact of B2B Marketplaces strategies

Following the presentation of The Spring of B2B Marketplaces at the Marketplace Summit by Mirakl,...

Case Studies
Post Office Limited®

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Case Studies
First Utility

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Case Studies
EE – Ramping Up Seamlessly with Agile Methodology

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Case Studies
Success through Service for a Leading Office Supply Company

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Case Studies
Groupon

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Case Studies
Sky

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