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Careers

Become a customer experience engineer

The skillset you need to become a multichannel digital coach at Webhelp goes beyond the typical contact centre job description – and our people enjoy the challenge. We offer our customer experience engineers a real chance to grow and diversify their skillset in a digital environment, as part of one global team.

Webhelp is an intelligent, data-led business. We don’t see any value in focusing on old-fashioned contact centre metrics and outdated ideas about communication. Our Insight teams dedicate real time and effort to getting feedback from the people who really know what our customers want – the advisors. Ideas at Webhelp aren’t handed down from the boardroom – they come from the people at the heart of our operation and their interactions with customers.

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Who We Are

Our people make Webhelp. You will see it in every one of our offices, across more than 20 countries. Wherever you go in this company, we will offer you a unique experience – just like we do for our customers.

Take a look at our roles today and find out how we can work together.

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News & Insights

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News
[Press release] CEO announcement

Fast-growing European customer service leader Webhelp Nordic announces Victor Sundén as Chief Commercial Officer and dep. CEO. Webhelp Nordic announced today that Victor Sundén will be appointed as the company’s new Chief Commercial Officer and deputy Chief Executive Officer, effective February 10th. At the same time, Terje Andreassen, CEO since 2011 will continue as Chief Executive...

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Blog
Digital assistants: more than just a home bot

Artificial intelligence and machine learning opened the doors to a new innovation that promises to make everyday life, whether at home or at work more convenient: digital assistants. Voice activated devices quickly became the new must-have piece of intelligent furnishing in many households. Digital...

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News
Webhelp celebrated their new office in Frösön, Östersund

Celebrating a milestone for Webhelp in the Östersund region ÖSTERSUND 2019.10.10 During the last months, Webhelp has successfully ramped up an operation in Diös’ premises at Fritzhemsgatan 1A, Östersund. The recruitment process is well underway and Webhelp is aiming for 150 people to be...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

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