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Our Clients

Strength through strategic partnership

Webhelp works hard to build strong and strategic relationships with our clients. Through shared risk and reward contracting, we are jointly working towards performance, transformation or financially driven objectives.

The value we offer is tangible; partners measure our success in reduced costs, increased revenue, improved customer advocacy and through greater customer experience.

Meet the clients who are enjoying an engineered approach to outsourcing.


Filter clients below
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Symantec
SFR
We handle subscription services for SFR, as well as billing and customer service across multiple channels.
Cisco
OKI
Logitech
Shop Direct
Through our strategic partnership with the UK’s largest multi-brand digital retailer, we provide customer service, financial services, technical support and inbound sales and orders services. Our pe
Vodafone
As strategic partners, we run the customer service areas for Vodafone. Supplied across multiple channels, these services include billing support, general assistance and retentions. We also handle both
First Utility
Webhelp provides telephone-based customer service for this leading energy company.
Smart RX
Cooperative Energy
We offer customer service and sales solutions to this energy company. Our people serve Cooperative Energy customers across multiple channels: voice, webchat and e-mail.
Bouygues
Webhelp provides inbound customer service in a range of areas, including billing, and outbound telesales.
Banque Accord
Zadig & Voltaire
Post Office Ltd – Travel Insurance
Using the Unified Agent Desktop (UAD) system, Webhelp operates various types of support to this financial services provider. These include customer service, renewals, sales, complaints, compliance and
Panasonic
SVP
Asus
MTN
QuestFactory
Xerox
France Galop
Infopro Digital
C Discount
We provide customer support for the entire online retail process, including order taking and updates on delivery status.
Deutsche Telekom
Viking – an Office Depot company
Our B2B services for Office Depot cover both voice and online channels. Webhelp provides customer service, sales, cross- and upselling and account management to this leading office supply chain.
Coach NY
Boots
Webhelp provides a 24/7 facilities management service to all Boots stores: managing fault logging and actions, scheduled maintenance requirements and contractor administration. We liaise with contract
Marc Jacobs
Wonderbox
Michael Kors
Liu Jo
Microsoft
Webhelp provides antipiracy services to Microsoft via telephone, webchat and email.
easyJet
Guess
Closed
Jimmy Choo
EE
Munich
Pretty Ballerinas
Ventadis
Agatha Ruiz de la Prada
Sage
Lola Cruz
Conforama
Citrix
Direct Energy
Groupe le Duff
CSF
Lenovo
Webhelp provides outbound inside sales services to Lenovo, using email, webchat and telephone.
Wolters Kluwer
Toshiba
Samsung
We run different services for Samsung: Webhelp Enterprise Sales Solutions provides inside sales services via outbound calls, webchat and email. Our customer support department handles inbound calls an
La Poste
We provide customer assistance for different areas of LaPoste, which offers a range of services from insurance to parcel delivery.
SAF

News & Insights

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News
Webhelp’s market expansion strategies in the contact centre outsourcing market earn it accolades from Frost & Sullivan

Webhelp's keen focus on agile customer experience (CX) solutions has helped it grow across Europe in an intensely competitive market Based on Webhelp’s successful growth strategy across Europe, Frost & Sullivan has recognised the company with the 2018 European Market Leadership Award in contact centre outsourcing. Over the course of several years, Webhelp has diversified its industry...

Blog
Webhelp: A key player in GSA’s Global Destination of the Year

Brandon Aitken, Chief Commercial Officer, Webhelp South Africa In October South Africa was named the Global Destination of the Year by the Global Sourcing Association. While this is great recognition, it’s unlikely to be a surprise to the people that work in our industry – nor to the...

News
Gobeyond merges with OEE consulting creating a customer experience leader

Webhelp, Europe’s BPO industry leader, accelerates differentiation with new consulting investment KKR backed Webhelp today announces the acquisition of OEE Consulting and its merger with gobeyond to create an industry leading customer experience (CX) transformation services business with...

Whitepaper
B2B Marketplaces are blossoming

Following our publication last year of " The Spring of B2B Marketplaces ": it is time to look back and to answer these questions: has there been some movement in the market? Have B2B players evolved in their marketplace business models? Is launching a new market observatory worthwhile? The answers...

Case Studies
Post Office Limited®

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