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Know Your Customer (KYC)

The increasing pace of the digitalisation of the customer experience, the tightening of customer identification regulations and the advent of innovative new players have forced regulated actors to rethink their onboarding journey and KYC (know your customer) process.

Webhelp KYC Services has developed solutions that enable you to accelerate the digitalisation of your customer account processing through the use of various modules:

  • Collecting supporting documentation (identity documents, proof of residence and other documents required for customer accounts)
  • Checking that the documents and data comply with your rules of acceptance
  • Cross-referencing information with external databases
  • Ensuing that client account records are complete.

Using an easy-to-integrate API you simply submit the documents and data requiring verification for your different types of customer records:

  • KYC
  • Accreditation
  • Approval
  • Credit assessment
  • Loans, etc.

Webhelp KYC Services uses the best identification technology on the market, connectors to numerous databases, multichannel reminder tools, and expert operations staff.

> Find out more about our KYC management solution provided by our entity Webhelp KYC services

Contact the Webhelp

Know Your Customer (KYC) Team

Contact us
Contact

Johannesburg

33 Princess of Wales Terrace
Parktown
Johannesburg 2193
South Africa
(+27) 872852345

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