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30+
Years of experience in payment
23.8
Billion of rand cash-in per year
1000
People dedicated to payment services at Webhelp
35
Countries covered
1
Payment Institution - ACPR licence
1
Collection Agency (Solvencia)

Our Collection Factory service goes above and beyond standard debt collection practices. We offer a white label solution to your business, whether you operate in B2B or B2C environment. We use a whole range of advanced debt recovery tools and processes, including:

  • The latest-generation platform recovery
  • A business intelligence and scoring platform, adaptable to fit the profile of your debtors
  • PLC multi-channel contact – we utilise voice calls, SMS, emails and voicemail to get in touch

This process enables Webhelp Payment Services to optimise our collection practice, offering ongoing performance improvement.

To explore implementing an engineered solution like Collection Factory in your business, contact our regional expert .

Contact the Webhelp

Debt Collection Team

Contact us
Contact

Johannesburg

33 Princess of Wales Terrace
Parktown
Johannesburg 2193
South Africa
(+27) 872852345

News & Insights

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Jean-Baptiste Decaix appointed Chief Client Officer of the Webhelp Group, member of the Executive Committee.

Paris, June 22th 2020. With the appointment of Jean-Baptiste Decaix as Group Chief Client Officer, Webhelp reinforces its international senior management and reaffirms its ambition to become a top 3 worldwide leader. A graduate of CentraleSupélec and an executive MBA from ESSEC-Mannheim,...

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