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Ryan Murphy

Global Performance Director, Wehelp SA

Ryan Murphy joined Webhelp in 2017 and was appointed Head of Operations for Webhelp on the easyJet account. He has since been promoted to the Global Performance Director for easyJet.

In this role, he ensures strong and consistent operational performance and has a one team approach across the WH easyJet estate of sites in Africa, Europe and India.

Ryan has been working in the Business Process Outsourcing (BPO) industry since 2012. He has held various operational and sales leadership roles within the telecommunications, online retail, insurance and travel market sectors.

He has worked in both inbound customer experience, sales and outbound campaigns to the UK, Australian and South African markets. Prior to his time in SA he spent 15 years in the UK working in operational and sales leadership roles within the telecommunication, retail and leisure markets.

News & Insights

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Blog
Travel Sector Trends for 2019

The media spotlight has been firmly on the travel industry in the past few weeks, with the demise of high street giant Thomas Cook and the surprise store buy out by Hays Travel (saving over 2500 jobs) filling newspaper column inches. In preparation for the IQPC Exchange for Travel and Hospitality, Webhelp Business Development Director, Kellyann McCafferty, looks at 5 significant trends for 2019...

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News
Another Award winning year for Webhelp and Sky

It was a successful night for global customer experience expert, Webhelp, and leading telecommunications provider Sky, at the UK Customer Experience Awards yesterday. The fiercely competitive awards, which highlight excellence in the CX industry, were held at London’s Wembley Stadium. In a...

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News
Webhelp hosts industry discussion on generational differences and their impact on CX

Webhelp hosted the second of our Disruptor Dinners at the Shangri-la at the Shard in London yesterday, as part of our highly regarded yearlong series, which examines and identifies significant disruptors of Customer Experience (CX). This session looked at the impact of changing generations on...

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Whitepaper
Generation: Cohort views on CX and the workplace

The Webhelp Disruptor Series Part 2: Generation: Cohort views on CX and the workplace This paper reveals the results of our exclusive YouGov study on age-influenced attitudes to multi-generational working and customer experience, as well as gathering informed viewpoints from sector leaders,...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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