Managing Executive: Transitions and Infrastructure
Upon joining Webhelp in March 2014, Karl spearheaded the transition and go live of the first two major operations in South Africa and is today responsible for Transitions and Infrastructure for Webhelp’s South Africa business.
Prior to this, Karl’s passion for customer service took him to Shell, where he took the lead on setting up the South African entity from scratch and went on to run the multilingual and multinational service centre for seven years. During this period, Karl served on the BPeSA Board of Directors for two years.
Carl is committed to making a real and positive difference to people and projects in Webhelp South Africa and in Webhelp’s communities in South Africa more generally.
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