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Craig Gibson

Chief Commercial Officer - Webhelp UK, India & South Africa

Craig Gibson moved to the UK from South Africa in 2016 to take on the role of Chief Commercial Officer for Webhelp UK, South Africa and India. He is responsible for the region’s collective growth strategy.

In his 25-year career, Craig has been responsible for establishing Vodacom’s retail presence in South Africa, growing Ernst &Young’s JD Edwards enterprise resource planning (ERP) practice and creating demand at Dimension Data’s Customer Interactive Solutions among a range of blue-chip financial institutions.

He was responsible for the first offshoring and sourcing investments into South Africa from companies in the UK, the USA and Australia as well as establishing public private partnerships in the Middle East.

In 2012 Craig launched his own consultancy business and created a unique BPO provider in a joint venture with Adcorp. This entity was subsequently acquired by Webhelp and Craig was appointed as the CEO of the company, which was incorporated in November of 2013.

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