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Brandon Aitken

Brandon Aitken

Chief Commercial Officer, Webhelp SA

Brandon Aitken joined Webhelp in 2015 as Head of Client Services, since then he has been an Account Director, and most recently he was appointed Chief Commercial Officer of Webhelp South Africa in 2018.

His focus is representing Webhelp SA’s interests in the Business Process Services (BPS) sector to help drive business growth and to ensure Webhelp adds value to its client partners’ customer experience and transformation strategies.

Brandon has worked in the Customer Experience and Business Process Outsourcing (BPO) sectors for the last 17 years. He has extensive experience in financial services, retail operations and international outsourcing – including senior leadership roles in operations, commercial management, global sourcing strategy and supplier governance and control.

His experience includes working in United Kingdom, South Africa and India leading cross-functional teams. Brandon has a passion for driving inclusive youth employment in South Africa and helping the BPS sector realise its full potential.

News & Insights

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News
Webhelp Sponsors prestigious HR Award

The 13th Hr NETWORK National Awards took place at the Glasgow Hilton, in Scotland last night. The Awards ceremony, regarded as ‘the’ event in the HR calendar, attracts over 800 HR and people professionals every year. The hugely anticipated annual gala dinner recognises, acknowledges and rewards champions of the Scottish HR profession and Webhelp is proud to continue to sponsor the...

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News
Gobeyond Partners, part of the Webhelp Group, host The Future of Service 2019

GoBeyond Partners, part of the Webhelp Group, will hold the highly regarded Future of Service Conference, at No.11 Cavendish Square, in London on the 21st of November. This is an annual event for Gobeyond, and in 2019 the focus will be on how delivering a more ‘human’ experience can...

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Blog
Protected:

AI needs EI" Paris, 7th of November. Paris Dear guests, We are happy to share the presentations of our event, please find them here: Breakout session: Webhelp - KPN Breakout session: Webhelp - Direct Assurance Breakout session: Webhelp - Shop direct Keynote Mc Kinsey: Webhelp -...

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Whitepaper
Generation: Cohort views on CX and the workplace

The Webhelp Disruptor Series Part 2: Generation: Cohort views on CX and the workplace This paper reveals the results of our exclusive YouGov study on age-influenced attitudes to multi-generational working and customer experience, as well as gathering informed viewpoints from sector leaders,...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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