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Brandon Aitken

Brandon Aitken

Chief Commercial Officer, Webhelp SA

Brandon Aitken joined Webhelp in 2015 as Head of Client Services, since then he has been an Account Director, and most recently he was appointed Chief Commercial Officer of Webhelp South Africa in 2018.

His focus is representing Webhelp SA’s interests in the Business Process Services (BPS) sector to help drive business growth and to ensure Webhelp adds value to its client partners’ customer experience and transformation strategies.

Brandon has worked in the Customer Experience and Business Process Outsourcing (BPO) sectors for the last 17 years. He has extensive experience in financial services, retail operations and international outsourcing – including senior leadership roles in operations, commercial management, global sourcing strategy and supplier governance and control.

His experience includes working in United Kingdom, South Africa and India leading cross-functional teams. Brandon has a passion for driving inclusive youth employment in South Africa and helping the BPS sector realise its full potential.

News & Insights

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News
240,000 Webhelp honeybees support biodiversity on World Environment Day

As communities the world over contemplate the challenge of biodiversity loss — the theme of this year’s World Environment Day — customer experience provider Webhelp is settling into its role of bee guardianship, with nearly a quarter of a million of the buzzing creatures residing happily at its office sites in Sheffield and Kilmarnock. The beehive initiative has been supporting local...

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Blog
Customer engagement insight for 2020 and beyond

In recent months digital communication has become much more prevalent and is now essential to many global sectors, so Andrew Hall, Director of Strategic Engagements, Webhelp UK region, takes a look at how this is having an impact on the evolving customer engagement landscape. The onset of...

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News
Webhelp Dunoon employee joins frontline battle against COVID-19

Rachel Gillespie, a customer service advisor at Webhelp Dunoon, has graduated from her nursing training thirteen weeks early in order to join the fight against COVID-19 at Glasgow Royal Infirmary.   Rachel is a highly valued employee at Webhelp, where she supports vulnerable...

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Whitepaper
#4 OneShot – Culture

Table of Content: A Word : Location A Figure: 32% stock market valuation for companies with a strong customer culture Three Opinions: Culture, what impact does it have on your performance? A piece of information: At Renault, design has become THE cultural priority. A Demo : Cultural...

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Case Studies
[Fashion] Fifty Jeans – Launch your brand without cashflow problems!

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