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Anusha Naidoo

Operations Director, Webhelp SA

Anusha Naidoo has recently joined Webhelp and brings with her nearly three decades of experience in the customer service and experience space.

She has worked in various industries including banking, telecommunications, Pay TV, data analytics, insurance, and pension funds. Within these sectors, she has held roles such as Head of Operations and Client Services, Head of Customer Insights, GM Operations and Chief Operations Officer.

The variety of roles and industries helped solidify her experience in terms of leadership and business acumen.

A genuine customer champion, Anusha believes that customer experience is the only true differentiator for a company. She is also very passionate about developing her team to ensure exceptional performance and is very hands on in ensuring each team member’s continued success.

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